Financial Services Complaints Ltd (FSCL) has appointed Trevor Slater as general manager.
Slater joins FSCL from the Office of the Banking Ombudsman where he headed up the conciliation programme. Prior to taking up that role in July 2008, for eight years he was part of the senior management team at FICS (the Financial Industry Complaints Service) in Australia, performing the role of National Relations Manager.
Slater is a highly experienced financial dispute resolution practitioner having worked in the industry since early 1990's with AMP Life. As well being a qualified mediator, he holds a Masters Degree in Conflict Resolutions from Melbourne's La Trobe University.
FSCL is the first dispute resolutions scheme approved under the Financial Services Providers (Registration and Disputes Resolution) Act.
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