1 Comment 1 CommentThe award, announced last night at the inaugural New Zealand Insurance Industry Awards, recognises a life insurance company that demonstrates innovation and delivers outstanding service to its customers and advisers.
“Though we’re New Zealand’s biggest life insurer and we have the highest financial strength rating of any New Zealand life insurer, we don’t take our dominant position for granted,” Sovereign’s chief executive Charles Anderson says.
“This award is a welcome recognition of Sovereign’s culture of innovation and excellence, and for our drive to provide ever better service to our customers and advisers.”
The New Zealand Insurance Industry Awards are supported by the Insurance Brokers Association of New Zealand and the Australian and New Zealand Institute of Insurance and Finance.
As part of the awards process Sovereign was required to demonstrate to the judges exceptional customer service, claims handling, research and analysis, business and financial management, professional development, and industry advocacy.
“Sovereign is committed to providing innovative products and services that meet the needs of its customers, and is passionate about taking steps that have a positive impact on the globe,” Anderson says.
“The world is changing like never before, so Sovereign needs to have a long-term focus to pay out the promise of policies. A 30 year old today expects that Sovereign will be here in 50 years time to pay their life insurance. Sovereign’s approach is inherently about future proofing, long-term thinking and a smart approach to business.”
The winners of the 2012 New Zealand Insurance Industry Awards are:
Direct Insurance Company of the Year
AA Insurance
Intermediated Insurance Company of the Year
Vero & NZI (joint winners)
Life Insurance Company of the Year
Sovereign
Large Broking Company of the Year
Willis
Small/Medium Broking Company of the Year
ICIB
Claims Service Provider of the Year
Cunningham Lindsey
Services Provider of the Year
JB Hi-Fi
Broking Professional of the Year
Damien Alexander
Emerging Professional of the Year
Mikayla Pereira
Insurance Leader of the Year
John Lyon
Lifetime Achievement Award
Alan Race
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