New app for advisers

Executive manager marketing and product Don Allerston said it would simplify the application process, as well as reducing error rates and duplication.

“SureApp ensures the adviser is clear on what information is required and in what format. It reduces the need for advisers to go back and forth to the client which is a huge step in the quote and application process.”

Advisers using the system reported Asteron application times had dropped by up to two-thirds, he said.

Konnect managing director Peter Gardner said Asteron Life was the first to the New Zealand market with the new software. “Asteron Life have shown they are keen to take a lead in new technologies and they have supported us throughout with new direction and ideas.”

Allerston said the launch would not have gone ahead without the input of advisers. “Our advisers have helped us create and shape this new platform. They have a growing desire to use technology to improve business efficiency.”

Advisers have been attending seminars to learn how to use the new system. Asteron expects all advisers to be confident about using it by the end of the month.

Comments from our readers

On 8 July 2013 at 4:21 pm Johnny said:

Konnect, please go over to One Path and sell them this system urgently. Have they fired half their staff over there at Glenfield? They are slower than a snail taking a pitstop during snail race.

On 9 July 2013 at 10:13 pm Insurance Hound said:

Johnny, love the analogy and agree with the poor service. Seems sad that so many of these insurers start with a hiss and roar and then lose the service element. It's not hard, good process and good people.

On 10 July 2013 at 2:54 pm Amused said:

Yes great comment Johnny. Well the moment ANZ Bank purchased ING/Club Life (OnePath) the service levels there were only ever going to drop. If people thought it was going to be business as usual like when Naomi was at the helm they were living in La La land. This is the ANZ Bank we are talking about after all people. Profit, shareholder and customer in that order. ANZ always try to run their operations on the smell of an oily rag. Good thing advisers have other providers to take our clients to for cover.

On 13 July 2013 at 9:28 pm 6ftndr said:

Yep, seems to me like these gullible companies have just passed the buck by going to konnect, speed the system up they said - HAHA, new business takes ages just to get an acknowledgement the proposal has even arrived!

Asteron Life has launched a new technology platform for advisers, in partnership with Konnect, that aims to speed up applications.

Monday, July 8th 2013, 12:42PM 4 Comments

Comments from our readers

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