1 Comment 1 CommentCrown-owned company Dispute Resolution Services Ltd (DRSL) his changing its name to FairWay Resolution Limited.
It runs the Financial Disputes Resolution scheme as well as ones for ACC, real estate agents and telecommunications users.
The change is to ”mark its broadened business focus on all aspects of the conflict management cycle including dispute prevention, analysis and education.”
DRSL handles around 10,000 disputes a year, a large proportion of these are reviews of claims against ACC.
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