If you are looking for a meaningful healthcare experience that ensures efficient access to quality medical services, Auckland Health Services (AHS) has the knowledge and expertise for you. AHS offers a personalised, medical coordination service to guide health insured members seamlessly through the process. AHS medical coordination revolves around a patient centric model which fosters good communication between stakeholders as well as in-depth knowledge of the New Zealand medical environment and providers.
Estelle Kruse-Stowers, the Managing Director of the company explains that the founding principles of the medical coordination services ensure that,
AHS facilitate all coordination aspects of a medical journey including assisting with insurance approvals, liaison with specialists, coordination of appointments, management of treatment plans, the collation of invoices and medical notes and the pro-active management of the rehabilitation process. The professional team has strong working relationships with a network of healthcare providers, which enables access to:
Additional key services offered by the specialised team include:
All AHS services are delivered with empathy and compassion during times that can often be daunting for health insured members, which means that clients feel supported and confident in the process.
AHS understand that positive customer experiences lead to increased patient satisfaction and loyalty to their health insurance provider. They aim to provide that missing link when it comes to servicing the members of health insurance providers with empathy and expertise.
If you would like to know more about how the team at AHS can provide a seamless customer experience for your clients, visit www.aucklandhealthservices.co.nz or email Estelle.kruse@aucklandhealthservices.co.nz to arrange a meeting.
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