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The dangers of home loan holidays

Financial Services Complaints Ltd (FSCL) has issued a warning that loan payment holidays can have long-term costs that people don't always appreciate.

Wednesday, October 27th 2021, 6:00AM 1 Comment

by Eric Frykberg

FSCL says it is not just the unpaid interest that gets added to the principal.

The term of the loan is extended as well and that incurs still more interest costs for every month of additional time, thus total payments end up higher.  

“We are seeing cases where borrowers don’t understand that deferring payments extends the term of loan, meaning that they will end up paying more interest over the life of the loan,” explains FSCL chief executive Susan Taylor.

She adds it is important for borrowers to speak to their lender early if they are experiencing hardship and to make sure they understand the implications of changing the terms of a loan.

Taylor cites a case which was taken to the FSCL from a woman named only as Wendy.

When Wendy took out a loan in 2019, she had every intention of paying it off within three years, but incurred a 50% salary loss due to the nationwide Covid-19 lockdown in 2020.

She then applied for a deferral, and was granted and agreed to an extension. It was later that year when Wendy realised her loan repayment deferral had led to her loan term being extended and extra interest being added to her loan balance.

Unhappy about the additional interest, Wendy asked the lender to let her go back to her original loan balance and term. The lender refused, saying the new terms were legally binding. 

So Wendy complained to FSCL. 

It found that although the repayment holiday meant Wendy’s loan term was extended and that Wendy would pay more interest on the loan in total, it was clear that she had agreed to the new terms of the contract. 

FSCL said it could not see any grounds for asking the lender to reinstate the loan to how it had been before the repayment holiday.

Taylor says interest will continue to be added to a loan during the period of a loan repayment deferral.

“The loan does not stop during the deferral period,” she said.

“The loan term will be extended because of the loan repayment deferral and will mean the borrower will be paying the loan back for longer than they had originally planned.”

Tags: FSCL

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Comments from our readers

On 27 October 2021 at 2:01 pm Murray Weatherston said:
Covid lockdown must have finally got me.

After reading a lot of such reports worried about the aggregate amount of repayments and aggregate interest paid, and biting my tongue, I've decided to put fingers to the keyboard.

Why is there never any awareness and discussion of the time value of money?

A question for everyone - what is the net present value of the stream of loan payments made on a mortgage over time if the payments are discounted at the interest rate?

If you know the answer to that you will understand why I get mad.

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Lender Flt 1yr 2yr 3yr
AIA - Back My Build 6.19 - - -
AIA - Go Home Loans 8.74 7.24 6.75 6.65
ANZ 8.64 7.84 7.39 7.25
ANZ Blueprint to Build 7.39 - - -
ANZ Good Energy - - - 1.00
ANZ Special - 7.24 6.79 6.65
ASB Bank 8.64 7.24 6.75 6.65
ASB Better Homes Top Up - - - 1.00
Avanti Finance 9.15 - - -
Basecorp Finance 9.60 - - -
Bluestone 9.24 - - -
Lender Flt 1yr 2yr 3yr
BNZ - Classic - 7.24 6.79 6.65
BNZ - Green Home Loan top-ups - - - 1.00
BNZ - Mortgage One 8.69 - - -
BNZ - Rapid Repay 8.69 - - -
BNZ - Std, FlyBuys 8.69 7.84 7.39 7.25
BNZ - TotalMoney 8.69 - - -
CFML Loans 9.45 - - -
China Construction Bank - 7.09 6.75 6.49
China Construction Bank Special - - - -
Co-operative Bank - First Home Special - 7.04 - -
Co-operative Bank - Owner Occ 8.40 7.24 6.79 6.65
Lender Flt 1yr 2yr 3yr
Co-operative Bank - Standard 8.40 7.74 7.29 7.15
Credit Union Auckland 7.70 - - -
First Credit Union Special - 7.45 7.35 -
First Credit Union Standard 8.50 7.99 7.85 -
Heartland Bank - Online 7.99 ▲6.89 ▲6.55 ▲6.35
Heartland Bank - Reverse Mortgage - - - -
Heretaunga Building Society 8.90 7.60 7.40 -
HSBC Premier 8.59 - - -
HSBC Premier LVR > 80% - - - -
HSBC Special - - - -
ICBC 7.85 7.05 6.75 6.59
Lender Flt 1yr 2yr 3yr
Kainga Ora 8.64 7.79 7.39 7.25
Kainga Ora - First Home Buyer Special - - - -
Kiwibank 8.50 8.25 7.79 7.55
Kiwibank - Offset 8.50 - - -
Kiwibank Special - 7.25 6.79 6.65
Liberty 8.59 8.69 8.79 8.94
Nelson Building Society 9.00 7.75 7.35 -
Pepper Money Advantage 10.49 - - -
Pepper Money Easy 8.69 - - -
Pepper Money Essential 8.29 - - -
Resimac - LVR < 80% 8.84 8.09 7.59 7.29
Lender Flt 1yr 2yr 3yr
Resimac - LVR < 90% 9.84 9.09 8.59 8.29
Resimac - Specialist Clear (Alt Doc) - - 8.99 -
Resimac - Specialist Clear (Full Doc) - - 9.49 -
SBS Bank 8.74 7.84 ▼7.29 ▼6.59
SBS Bank Special - 7.24 ▼6.69 ▼5.99
SBS Construction lending for FHB - - - -
SBS FirstHome Combo 6.19 6.74 - -
SBS FirstHome Combo - - - -
SBS Unwind reverse equity 9.95 - - -
Select Home Loans 9.24 - - -
TSB Bank 9.44 8.04 7.55 7.45
Lender Flt 1yr 2yr 3yr
TSB Special 8.64 7.24 6.75 6.65
Unity 8.64 6.99 6.79 -
Unity First Home Buyer special - - 6.45 -
Wairarapa Building Society 8.60 6.95 6.85 -
Westpac 8.64 7.89 7.35 7.25
Westpac Choices Everyday 8.74 - - -
Westpac Offset 8.64 - - -
Westpac Special - 7.29 6.75 6.65
Median 8.64 7.29 7.29 6.65

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