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JAVLN signs up Aussie's BJS Insurance Group for three years

Home-grown insurance management software company JAVLN has signed up another Australian insurance brokers, BJS Insuance Group to use its client and policy management technolgy.

Monday, November 20th 2023, 4:13PM

by Jenny Ruth

The new customer has signed a three-year deal with JAVLN, which offers its technology on a software-as-a-service (SaaS) monthly subscription basis.

BJS chief executive and owner Belinda Scott says as her business has grown to more than 170 staff in 13 offices across Australia, “we noticed that our existing software platform was limiting our insights into our clients and policies and contributing to inefficiency across the business.”

JAVLN's platform “addresses a range of pain points, is easily adaptable for our evolving needs and most importantly, JAVLN is incredibly invested in helping us provide exceptional outcomes for our clients.”

JAVLN chief executive Dale Smith says too many insurance brokers are still using “very poor technology,” much of which is outdated, and “the industry has just had a gutsful of it

His company, which was founded in 2011 and now employs 100 IT specialists, aims to fill the void with its cloud-based platform – the company's product is on the Amazon Web Services cloud platform.

Companies in New Zealand currently using JAVLN include one of the IAG brands, Tauranga-based TLC Insurance and Rosser Underwriting.

Smith says his company is mainly focused on the NZ and Australian markets presently but does have customers in Fiji and Papua New Guinea and Guam and has its sights on other countries where insuarnce is regulated, which means “most of the developed world.”

The partnership with BJS “is a ringing endorsement of JAVLN's capabilities, innovation and trusted reputation in the market and a testament to the benefits we deliver: boosting brokers' bottom line through productivity and efficiency gains and client satisfaction,” Smith says.

Earlier this year, JAVLN bought to Technosoft Solutions document management and workflow software OfficeTech and Steadfast's underwriting policy management platform.


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