The insurance payments and policy administration insurtech Simfuni has won the 2025 Innovation of the Year Award at the Financial Services Council (FSC) Awards. It was one of five finalists recognised for making a significant impact on the financial services industry.
Simfuni provides a unified insurance software platform and orchestration layer that connects people, payments, policies, and processes into a single, easy-to-use system.
By replacing fragmented, legacy systems with modern, cloud-based technology, Simfuni enables insurers to improve efficiency, strengthen compliance, and deliver customer-first digital services. From flexible payment options and proactive hardship support to automated workflows and digital audit trails, the platform reduces friction, lowers operating costs, and improves retention.
Simfuni co-founder and chief executive Shaun Quincey said "At Simfuni, we’re focused on enabling insurers to transition from outdated technology and manual insurance processes to a modern digital platform that makes life easier for both insurers and their customers. By simplifying payments, streamlining operations, and enabling real-time self-service, we help insurers deliver the seamless, transparent experiences people now expect."
"Legacy systems have held insurers back for too long," Quincey says. "This award reinforces that by focusing on the policyholder experience, technology can unlock a more affordable, efficient, and fair future for financial services."
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