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DTSTAMP:20230607T000000Z
DESCRIPTION:Join us for an engaging webinar into the world of lending and e
 xplore opportunities for improving client experience\, even with refixing 
 at higher rates.\nThis session will focus on best practices for structurin
 g fixed-rate products and will also address the crucial aspect of minimizi
 ng the risk of complaints within the framework of new regulatory requireme
 nts.\nGain insight into lessons learned from common complaints that have e
 scalated to dispute resolution schemes related to refixing mortgages. Our 
 panel of experts will share a frank discussion about their approaches to r
 esolving disputes and their robust practices that can enhance the lending 
 experience.\nKey Topics:\n\nExamining real-life complaints and dispute res
 olutions related to refixing mortgages\nAnalysing the root causes of compl
 aints and identifying common patterns\nInsights from experts on mitigating
  risks and avoiding disputes in the refixing process\nStrategies for impro
 ving communication and transparency with clients during refixing\nProactiv
 e measures to address regulatory requirements and prevent complaints\nPrac
 tical recommendations for lenders to enhance their refixing practices and 
 client experience\n\nJoin us for this informative webinar and gain valuabl
 e strategies from industry experts. Discover effective measures to minimiz
 e complaints\, optimize lending practices\, and provide exceptional servic
 e to your clients. Don&rsquo\;t miss out on the chance to improve your cli
 ents&rsquo\; experience at what is a difficult time for many of our custom
 ers.\n
DTSTART:20230607T000000Z
DTEND:20230607T000000Z
LOCATION:Webinar
SUMMARY:SUPER WEDNESDAY hosted by our Lending MAC – Refixing and restructur
 ing at higher rates: Opportunities for better client experience and minimi
 sing the risk of complaints
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