Article tagged with 'Susan Taylor'
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Fewer complaints against advisers
02 Feb 2026 - Dispute resolution scheme Financial Services Complaints says it has received fewer complaints about financial advisers in the second half of last year than in the same time a year earlier, even as overall complaint numbers rose.
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Surge in complaints against advisers
17 Jul 2025 - Complaints about mortgage, insurance and wealth advisers made up the largest number of cases investigated by Financial Services Complaints Ltd (FSCL) in the year to the end of last month.
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FSCL sees spike in overall complaints
15 Oct 2021 - Complaints made to FSCL have gone up in the past year but remain on the low side for health and life insurers while complaints against finance companies and lenders have dropped.
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A KiwiSaver's pandemic panic
21 Apr 2021 - A recent complaint investigated by Financial Services Complaints Limited (FSCL) has highlighted the need for personal finance advice before making hasty decisions around changing KiwiSaver fund types.