The insurer said in a statement that Don Allerston had "decided the time's right for him to move on to another challenge".
His last day will be this Friday.
Fidelity Life said he had achieved digital, product and brand wins as leader of the customer experience team over his two-and-a-half years with the company.
"A replacement will be announced in due course - in the meantime, the company wishes Don all the best with his future endeavours."
Before Fidelity, he had been with Suncorp for five years.
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