A shame to see Fidelity Life ceasing to be NZ owned, and for there to be no NZ owned Insurers left. It's sad to see what has happened to the company since Milton Jennings was in charge. You get the feeling if more of his type of leadership was continued that Fidelity might have continued to grow rather than the slow decline that has happened since Milton's tenure.

Of course it is the responsibility of the insurer to clearly communicate with its Policy holders, and Advisers together, regarding all changes on a Policy. There is at least one insurer that feels that a simple email to the Advisor on every Anniversary renewal is a bit too much for them! The Advisor has to be pro-active and chase renewal communications every year through the Insurer's website. Where is the responsibility of the insurer there?

Can the New Zealand Life Insurance afford further shrinkage? With AIA performing so poorly options to insure will fall to just Partners, Asteron ( Acenda) and Chubb for mainstream Life Insurers. Of course there is PSP but they have a very small, targeted client group.

This is great news indeed, well done AIA. I hope you were able to solve the tax treatment which plagued this cornerstone product.

Fei , trustees still hold large of money not yet refund fully.