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Cigna policy enhancements and new adviser toolkit announced

Sunday 29th of November 2020

Definitions and benefits to income, mortgage repayment, complete disablement, trauma and premium covers have all been modified, with the aim of enhancing the experience of customers.

One of the key changes is the addition of a 10-hour disability definition to base income, mortgage repayment and premium covers. This is intended to give customers more flexibility when applying for a total disability claim.

The severity requirements for full trauma benefit criteria will make it easier for customers with a listed progressive condition, such as Alzheimer’s disease, to claim insurance benefits.

Cigna has also announced the launch of an adviser toolkit, which is a collection of digital tools including marketing guides which can help to promote advisor brands and maximise social media potential.

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