Gannon talks leads, not leaks

Gannon was speaking to Good Returns in the wake of a story in the Sunday Star Times citing a ‘leaked’ email he sent to advisers which, the story claimed, suggested commissions influence insurance advice. 

“It wasn’t a leaked email, it was an email I sent out to the market, for a start, so not leaked,” he said.

“My email was quite clear saying to people there is a new insurance company [Partners Life] in the marketplace and its really, really important for the good of the industry, the good of agency agreements, the good of everybody that people do what’s right for their clients first and foremost, but you need to be responsible and you need to do what you can to maintain your retention rates.”

He said the point of the email – to safeguard persistency – “is not a new thing.”