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Ombudsman criticises ANZ advice over ING funds

Thursday 12th of March 2009

The office of the Banking Ombudsman has investigated more than 60 complaints about investments made in these funds and has criticised the advice given.

The complaints investigated related to ANZ advisers as opposed to independent financial advisers as the ombudsman only has jurisdiction over the banks who are members of the ombudsman scheme.

ANZ advisers sold the funds as the bank has a 49% stake in a joint venture with ING.

Banking Ombudsman Liz Brown says she has found that in an (unspecified) number of 60-plus cases customers were recommended to invest “an inappropriately high proportion” of their savings into the DYF and RIF funds.

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