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Ratings tool criticised

Tuesday 5th of March 2013

Grosvenor head of marketing and business services Andrew Lendnal has questioned the methodology of Canstar, a research firm that rates a number of other financial products including home loans, KiwiSaver schemes, term deposits and credit cards.

Canstar bases 70% of its KiwiSaver ratings on fees, with the remaining 30% on features such as investment options, account access and communication.

ASB and Superlife both received five-star ratings in all three categories (conservative, balanced and growth), while the award-winning Milford Asset Management scored only three stars.  Grosvenor’s funds were awarded two stars.

Lendnal said the value of the survey was minimal because of its heavy focus on the fee aspect, with factors such as fund performance ignored.

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