Tower software aims for new standard
Bailey said the 'Electronic Advice Process' (EAP) module, which Tower released last week, provided written proof that insurance advisers had met the standards of “due care, diligence and skill” when dealing with their clients.
He said the system also provided strong evidence of “proof of process”, which is a crucial component in some of the competency standards contained in the New Zealand Certificate in Financial Services (Level Five).
Bailey, who helped develop some of the level five standards, said the EAP system could show that insurance advisers had met two of the standards expected to be a minimum requirement under the new regulations.
The standards (25650 and 25651) require that advisers:
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