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[Weekly Wrap] Adviser 'skipping processes'

Friday 13th of September 2013

We reported at the start of the week that the IFA and PAA are at odds over some of the proposed changes, such as the move to allow RFAs to progress towards KiwiSaver advice.

The IFA also strongly backs the proposed changes to CPD requirements while the PAA has some questions over providers not be able to offer structured hours.

But if what a couple of the dispute resolution schemes have said this week is anything to go by, some advisers are still taking a reasonably cavalier approach to at least some aspects of the code.

It requires AFAs to have a complaints process - but the ISO says 8% of respondents to its survey did not.

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