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December 2021
31 Dec 2021
[The Wrap] Is a big problem hatching?
31 Dec 2021
NZ shares break nine-year winning streak
30 Dec 2021
NZ shares, kiwi push higher in light holiday trading
29 Dec 2021
Michael Hill storms higher on positive earnings upgrade
24 Dec 2021
ComCom has concerns over Ampol's Z bid
24 Dec 2021
Aegis gets a new owner
23 Dec 2021
Flat day for the NZX50 as negative year beckons
23 Dec 2021
Pressure building over CCCFA
23 Dec 2021
Industry wants minister's ear over CCCFA
23 Dec 2021
[The Wrap] Big Year; Big Issues
22 Dec 2021
Ebos drags NZX50 higher as healthcare stocks find favour
22 Dec 2021
Cigna extends adviser-only campaign
22 Dec 2021
Mass media praise the value of advice
22 Dec 2021
AMP disappearing from NZ
21 Dec 2021
Exporters rally as omicron tames kiwi
21 Dec 2021
Moola pinged for cartel behaviour
20 Dec 2021
NZ shares outperform as omicron looms over Asia
20 Dec 2021
AIA grants - making a difference with advisers
20 Dec 2021
Westpac issues its forecast for next year
20 Dec 2021
Westpac issues its forecast for 2022
20 Dec 2021
Thousands yet to apply for full FAP licences
17 Dec 2021
Eroad shares surge as it joins NZX 50
17 Dec 2021
Telehealth can help manage home isolation cases
17 Dec 2021
POSTPONED: FSC advice summit set for February
17 Dec 2021
Avanti becomes the second largest non-bank lender
17 Dec 2021
Avanti becomes the second largest non-bank lender
17 Dec 2021
AIA NZ's general counsel named an elite lawyer for 2021
17 Dec 2021
FMA clarifies Wisdom House FAP cancellation decision
16 Dec 2021
The top deck shuffle continues at RBNZ
16 Dec 2021
Economy slows less than expected
16 Dec 2021
NZ shares down as US Fed signals hikes
16 Dec 2021
MBIE’s ‘myopic focus on fees' hurts default KiwiSaver members
16 Dec 2021
2021: A year so tough even the New Zealand share market fell
15 Dec 2021
Shares dip ahead of US Fed meeting
15 Dec 2021
Financial Advice NZ gets new chair
15 Dec 2021
Petition launched against CCCFA
15 Dec 2021
Foundation Advice - proving the naysayers wrong
14 Dec 2021
NZ shares retreat from rally
14 Dec 2021
New board chairperson at Accuro
14 Dec 2021
Old school cold calls still make a difference
14 Dec 2021
Basecorp secures more funding
14 Dec 2021
Basecorp secures more funding to increase its lending
14 Dec 2021
'It's a bond massacre' - change ahead for investment portfolios
14 Dec 2021
Non-bank sector says CCCFA will harm lockdown recovery
13 Dec 2021
NZ shares up with inflation 'not too hot'
13 Dec 2021
Adviser loses transitional licence
13 Dec 2021
Cold call changes insured's life
12 Dec 2021
Russell pushes buttons for the adviser market
11 Dec 2021
Cannabis growing operation leads to eviction
10 Dec 2021
Big acquisitions lift NZX 50
10 Dec 2021
Partners Life defends premium increases
10 Dec 2021
Classic hits of 2021 revisited (plus all the new releases)
10 Dec 2021
Buyers’ market expected to emerge next year
10 Dec 2021
Aurora set to light up the market
10 Dec 2021
KiwiSaver 2.0 - Financial advice for all
10 Dec 2021
Mindful Money launches impact investment directory
09 Dec 2021
Kiwibank faces court action after home loan customers overcharged
09 Dec 2021
NZ shares settle down after rally, Fonterra units jump
09 Dec 2021
Kiwibank apologises for wrongly charged fees – Still faces court
09 Dec 2021
EXCLUSIVE: Regulation and workloads driving advisers to drink
08 Dec 2021
Wealthpoint advisers benefit from commission changes
08 Dec 2021
NZ shares come roaring back
08 Dec 2021
Cigna employs five senior staffers
08 Dec 2021
Cigna helps advisers meet regulation requirements
08 Dec 2021
High end house prices push up averages
07 Dec 2021
FNZ onboards new client servicing company
07 Dec 2021
Sky TV leads NZX 50 higher
07 Dec 2021
Partners Life set to increase premiums
07 Dec 2021
Aurora establishes head of mortgages
07 Dec 2021
Surprise move; A rates cut
07 Dec 2021
RBNZ to pull back to neutral on the economy
07 Dec 2021
Advisers' AML risks assessed
07 Dec 2021
Buy/sell spreads will cost KiwiSaver members
06 Dec 2021
New rules for non-deposit takers
06 Dec 2021
Frothy markets simmer down
06 Dec 2021
Robertson defends CCCFA changes
06 Dec 2021
Robertson defends CCCFA changes
06 Dec 2021
AMP increases focus on digital distribution
03 Dec 2021
Shares close unchanged; Napier Port booted from NZX 50
03 Dec 2021
FSC conference starts Monday
03 Dec 2021
Fear of missing strides out the back door
03 Dec 2021
Gang violence leads to eviction
03 Dec 2021
Non-banks to be run off their feet
03 Dec 2021
Non-banks to be run off their feet
03 Dec 2021
The next big thing
02 Dec 2021
Omicron in the US hits market
02 Dec 2021
Cigna to rebrand as Chubb
02 Dec 2021
Forsyth Barr launches funds management business
02 Dec 2021
Salt adds senior analyst
01 Dec 2021
Omicron and inflation risks flatten share market
01 Dec 2021
Harbour launches its new Sustainable Impact Fund
01 Dec 2021
Simplicity drops membership fees for all products
01 Dec 2021
Premiums refunded after funeral cover exceeds sum insured
01 Dec 2021
Milford makes significant board appointment
01 Dec 2021
RBNZ outlines options for cash system reform
01 Dec 2021
Reserve Bank appoints new Assistant Governor
01 Dec 2021
Floating higher; What's keeping advisers awake at night
01 Dec 2021
Southern Cross offers free wellbeing services
01 Dec 2021
New Reserve Bank Assistant Governor appointed
01 Dec 2021
Kiwi Wealth appoints familiar face as new CEO
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Latest News
Advice adds at least 5% a year, but clients can’t see most of it
4 min read
Adviser use of ETFs likely to continue to grow, Smart says
2 min read
FMA outlines its latest expectations for advisers
6 min read
[Weekly Wrap] KiwiSaver in play; but outcome unclear
2 min read
Latest Comments
FMA outlines its latest expectations for advisers
Paul Flood: The danger is that the 'goalposts' (regarding what is acceptable or unacceptable adviser conduct) may be susceptible to change. Our 'Principles based' legal/regulatory environment lends itself to “prevalence-induced concept change” over time, perhaps not so much in the written laws and Code, as in the interpretation of the prescribed principles.
6 hours ago Steve Wright
FMA outlines its latest expectations for advisers
Just a tip, if you use more than six, six letter words in a sentence you lose most Kiwi's. So avoid client/adviser confusion when writing your post or article if you would like it read and understood. Ironically, my last sentence was not likely read.
8 hours ago Backstage
FMA outlines its latest expectations for advisers
All things said are great aspirational goals for a great financial advice industry, it mirrors what both the legislation and the code requires. However, like most things discussed it talks about what's expected not how it's done. The hardest aspect of financial advice today isn't what it is, it is how it is done. The how only comes from those that have done it, the how is only provided with examples. Guidance documents that spell out what's required along side how it it done. We’re still dealing with the same issues we started with in 2021, figuring out the how. And figuring out the how in every advice business is consuming resources that could easily be shortcut by the FMA demonstrating what they are expecting. It's not about “do it this way” its about this is the sorts of things we’re looking for. In the absence of standards and expectations, guesswork prevails. That represents significant risk to FAPs and the result is onerous overcooked advice processes for multiple advice operations and undercooked she’ll be right for single operators focused on getting the work done. Both approaches have potential for harm and as its been said earlier, leaves advisers open to explain they haven't been speeding with the authorities have pulled them over. The advice industry needs guidance on the how we know the what already.
2 days ago Jon-Paul Hale
Who is responsible for notifying policy changes?
Sticking an oar in, while we have “service” requirements the expectation that an adviser is responsible for discussing said change is relying heavily on assumption. 1. That the client hasn't moved and contact details haven't been updated. It happens more often than many think. 2. It assumes there is a servicing agreement in place to provide service. Remember the requirement is to scope service not provide it. A client deciding to have ad-hoc service on their request is a legally valid position to have. 3. If there is a service agreement that's realistic to what is expected, how long does the adviser push the issue to have the discussion before moving on with everything else they have to do? Again, a point that is not clear in the guidance to date. The challenge of the present rules is the adviser is responsible for ensuring the client understands the advice provided. How do you ensure you're covering this if a client doesn't engage despite genuine attempts to manage it? There's still a lot of “what if’s” in this whole are we’re only going to have clarity on once someone is taken to task about it. But first we need to have clarity on what ongoing service actually is, because right now demonstrated by the direct providers a letter once per year with a please call if you want to discuss is the current minimum…
2 days ago Jon-Paul Hale
FMA outlines its latest expectations for advisers
To correct errors in my previous post: "policies, templates, and controls" should read "policies, processes, systems and controls", and "is more conductive" should read "is more conducive".
2 days ago Paul Flood