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Is the illusion of knowledge holding your business back?

Friday 29th of March 2024

In 1995 McArthur Wheeler robbed two banks in Pittsburgh, USA, fully aware there were security cameras and without a mask.  When arrested he was genuinely surprised - he had, after all, rubbed lemon juice on his face, believing it would make him invisible. 

This incident led two American Social Psychologists, David Dunning and Justin Kruger, to do a research project culminating in a paper entitled… "Unskilled and Unaware of It: How Difficulties in Recognizing One's Own Incompetence Lead to Inflated Self-Assessments", and leading to recognition of a phenomenon now known as The Dunning Kruger Effect. 

Charles Darwin seemingly recognised this a long time ago and is quoted as saying … “Ignorance more frequently begets confidence than does knowledge”.

Stephen Hawking is reputed to have said … “The greatest enemy of knowledge is not ignorance; it is the illusion of knowledge”. Today we probably recognise it as … “you don’t know what you don’t know” and … “ignorance is bliss”.

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