More claims, more often - Southern Cross releases results
Southern Cross Health Society Group paid out a total of $1.706 billion in claims during the 12-month period ending 30 June 2025, up 14% from FY24.
A total of $6.85 million was paid out every business day, and the insurer returned 94% of premiums collected directly to members via claims.
Southern Cross Health Society Group reported a deficit of $51.8 million for the year. It comprises a $56.9 million deficit from health insurance operations, partially offset by a $13.9 million surplus from subsidiary investments and an $8.8 million group accounting consolidation adjustment.
However, the health insurance deficit is a $42.2 million improvement compared to FY24's $99.1 million loss.
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