Asteron Life putting mental health at the forefront

The programme is specifically tailored to support customers who lodge claims related to their mental health. Provided in collaboration with Teladoc Health, the insurer has been offering this service since 2020.

“We recognise that getting access to mental health care can be difficult and many people struggle to reach out for help," Asteron Life executive manager claims and customer solutions, Seema Bangera says. "We want to enable our customers to get the support they need, when they need it, irrespective of where they are located.”

Thirty one referrals have been made since the service began at the start of September. The programme helps customers get the appropriate mental health care, tailored to their individual needs. In some cases, this has seen people getting back into the workforce.  

The programme is about regaining and maintaining overall wellness. The service is tailored to the claimant’s individual situation and delivers outcome driven therapy.