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NZFSG cans awards

The country's largest dealer group, NZ Financial Services Group, has canned its awards as it doesn't want the wrath of the regulator.

Friday, March 27th 2020, 4:05PM

Brendon Smith

NZFSG traditionally hands out awards to its advisers and groups based on volumes of business written. However, the recent roadshow was awardless.

It says it put the awards on the table with regulators, "but we sort of got the sense that this is not a good look," NZFSG chief executive Brendon Smith said at the group's recent roadshow.

The question from the Financial Markets Authority was how do volume based awards fit with best customer outcomes?

Smith said NZFSG didn't want to test the waters with the FMA and was conscious of the reputational risk to the group.

"We would have liked to continue this," he said. 

NZFSG was looking at how it can acknowledge its members on a best customer outcome basis.

The move echoes what Partners Life is doing in the life insurance space. Last week it announced it was paying override commission to the financial advice provider from where advice was given, rather than to dealer groups.

Its new FAPOverride would also be paid on the basis of good customer outcomes. The company has identified six areas to measure customer outcomes and these would be used to determine override commission. 

For more details read:

[The Wrap] The end of dealer groups as we know it

Partners Life to pay override commission to advisers

 

Tags: Culture and Conduct NZFSG

« Advisers head into uncharted territoryWestpac latest to cut fixed rates »

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Lender Flt 1yr 2yr 3yr
AIA 4.55 2.55 2.69 2.79
ANZ 4.44 ▼3.09 3.25 3.39
ANZ Special - ▼2.49 2.69 2.79
ASB Bank 4.45 2.55 2.69 2.79
Bluestone 3.49 3.49 3.49 3.49
BNZ - Classic - 2.55 2.69 2.79
BNZ - Mortgage One 5.15 - - -
BNZ - Rapid Repay 4.60 - - -
BNZ - Std, FlyBuys 4.55 3.15 3.29 3.39
BNZ - TotalMoney 4.55 - - -
CFML Loans 4.95 - - -
Lender Flt 1yr 2yr 3yr
China Construction Bank 4.49 4.70 4.80 4.95
China Construction Bank Special - 2.65 2.65 2.80
Credit Union Auckland 5.45 - - -
Credit Union Baywide 5.65 3.95 3.85 -
Credit Union South 5.65 3.95 3.85 -
First Credit Union Special 5.85 2.95 3.45 -
Heartland 3.95 2.89 2.97 3.39
Heartland Bank - Online 2.95 1.99 2.35 2.45
Heretaunga Building Society 4.99 3.50 3.40 -
HSBC Premier 4.49 2.45 2.60 2.65
HSBC Premier LVR > 80% - - - -
Lender Flt 1yr 2yr 3yr
HSBC Special - - - -
ICBC 3.69 2.45 2.65 2.79
Kainga Ora 4.43 2.93 3.07 3.24
Kainga Ora - First Home Buyer Special - 2.25 - -
Kiwibank 3.40 3.30 3.54 3.54
Kiwibank - Offset 3.40 - - -
Kiwibank Special 3.40 2.55 2.79 2.79
Liberty 5.69 - - -
Nelson Building Society 4.95 3.45 3.49 -
Pepper Essential 4.79 - - -
Resimac 3.39 3.35 2.99 3.35
Lender Flt 1yr 2yr 3yr
SBS Bank 4.54 3.05 2.99 2.99
SBS Bank Special - 2.55 2.49 2.49
The Co-operative Bank - First Home Special - - - -
The Co-operative Bank - Owner Occ 4.40 2.55 2.69 2.79
The Co-operative Bank - Standard 4.40 3.05 3.19 3.29
TSB Bank 5.34 3.29 3.45 3.59
TSB Special 4.54 2.49 2.65 2.79
Wairarapa Building Society 4.99 3.55 3.49 -
Westpac 4.59 ▼3.09 3.29 3.39
Westpac - Offset 4.59 - - -
Westpac Special - ▼2.49 2.69 2.79
Median 4.55 2.94 2.99 2.80

Last updated: 28 October 2020 8:49am

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