Appalling agency application processes
You'd think that with all the talk about licensing and managing advisers, insurers would have gotten their act together and sorted their systems to account for and address the various demands of their business and the new rules. Nope!
Before everyone gets their nose out of joint, I'm writing this to support the people toiling away in agency services with our insurers. Pay rises, and more people are needed all around!
AIA came out with a shiny new digital system, which, with my recent experience, has made the whole process worse, not better, from my perspective.
As I stated at the time this rolled out, as the...MORE»
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