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ASB has only 370 distressed home loan customers

The ASB Bank has only 370 out of its about 230,000 home loan customers that have got into financial strife as a result of rising interest rates, chief executive Vittoria Shortt says.

Friday, February 16th 2024, 12:22PM

by Jenny Ruth

“We're still seeing that customers are resilient. We're working with 370 customers who really need support and different solutions,” Shortt told GoodReturns after the bank released its first-half results.

These support measures include making mortgage payments interest only or allowing interest payment holidays.

The reason why so few customers require such support is “we've been really careful in that low interest rate environment to make sure that we've used high test rates,” Shortt says. These are rates used to test whether a customer could afford to pay a higher interest rate.

Shortt says 68% of customers are paying interest rates above 6% and that includes 36% of customers paying interest rates of more than 7%.

But 32% of customers have still to roll off much lower fixed rates onto current much higher rates.

Shortt says that it isn't the interest rate per se that matters but the increase in the dollar amount that has to be paid.

In general, when customers do get into trouble it's because their payments increase by $1,000 a month or more, she says.

Despite the much higher interest rate environment, ASB's charges against profit for bad debts fell to just $10 million for the six months ended Dec 31 from $49 million in the same six months a year earlier.

Shortt says ASB's provisions against its total loan book is $600 million and that level has not changed, although its composition has.

While some industries, such as tourism, have recovered from the covid pandemic, other industries have experienced greater difficulties because of rising input costs, she says.

Tags: ASB

« ASB admits advisers don't like its pricingKiwibank accounted for 25% of all bank mortgage lending in Dec half year »

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Full Rates Table | Compare Rates

Lender Flt 1yr 2yr 3yr
AIA - Back My Build 5.94 - - -
AIA - Go Home Loans 8.49 ▼6.19 ▼5.69 ▼5.69
ANZ ▼7.89 6.79 6.29 6.29
ANZ Blueprint to Build 7.39 - - -
ANZ Good Energy - - - 1.00
ANZ Special - 6.19 5.69 5.69
ASB Bank ▼7.89 ▼6.19 ▼5.69 ▼5.69
ASB Better Homes Top Up - - - 1.00
Avanti Finance 8.90 - - -
Basecorp Finance 9.60 - - -
BNZ - Classic - 6.19 5.79 5.79
Lender Flt 1yr 2yr 3yr
BNZ - Mortgage One ▼7.94 - - -
BNZ - Rapid Repay ▼7.94 - - -
BNZ - Std ▼7.94 6.45 5.89 5.79
BNZ - TotalMoney ▼7.94 - - -
CFML 321 Loans 6.70 - - -
CFML Home Loans 6.95 - - -
CFML Prime Loans 8.75 - - -
CFML Standard Loans 9.70 - - -
China Construction Bank - 7.09 6.75 6.49
China Construction Bank Special - - - -
Co-operative Bank - First Home Special - 5.99 - -
Lender Flt 1yr 2yr 3yr
Co-operative Bank - Owner Occ ▼7.65 6.19 5.75 5.69
Co-operative Bank - Standard ▼7.65 6.69 6.25 6.19
Credit Union Auckland 7.70 - - -
First Credit Union Special - 6.60 6.10 -
First Credit Union Standard 8.50 7.20 6.70 -
Heartland Bank - Online 7.99 6.69 6.35 6.15
Heartland Bank - Reverse Mortgage - - - -
Heretaunga Building Society 8.90 7.00 6.50 -
ICBC 7.49 6.15 5.69 5.69
Kainga Ora 8.39 7.05 6.59 6.49
Kainga Ora - First Home Buyer Special - - - -
Lender Flt 1yr 2yr 3yr
Kiwibank 8.25 7.19 6.69 6.59
Kiwibank - Offset 8.25 - - -
Kiwibank Special - 6.29 5.79 5.79
Liberty 8.59 8.69 8.79 8.94
Nelson Building Society 8.75 6.69 6.19 -
Pepper Money Advantage 10.49 - - -
Pepper Money Easy 8.69 - - -
Pepper Money Essential 8.29 - - -
SBS Bank 8.49 6.95 6.29 6.29
SBS Bank Special - 6.35 5.69 5.69
SBS Construction lending for FHB - - - -
Lender Flt 1yr 2yr 3yr
SBS FirstHome Combo 5.94 5.45 - -
SBS FirstHome Combo - - - -
SBS Unwind reverse equity 9.95 - - -
TSB Bank 9.19 ▼6.79 ▼6.49 ▼6.49
TSB Special 8.39 ▼5.99 ▼5.69 ▼5.69
Unity 8.64 6.29 5.79 -
Unity First Home Buyer special - 6.20 - -
Wairarapa Building Society 8.50 6.50 5.89 -
Westpac 8.39 6.89 6.39 6.39
Westpac Choices Everyday 8.49 - - -
Westpac Offset 8.39 - - -
Lender Flt 1yr 2yr 3yr
Westpac Special - 6.29 5.79 5.79
Median 8.39 6.47 6.10 5.79

Last updated: 14 October 2024 9:03am

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