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Mortgage arrears still challenging

Data from credit bureau Centrix and the RBNZ show different pictures for mortgage arrears.

Thursday, July 3rd 2025, 10:00AM

by Sally Lindsay

Centrix figures show the number of mortgage holders struggling to make their repayments dipped by 700, or 1.44%, from April to May. In total there were 21,900 borrowers overdue on their repayments.

RBNZ data show non-performing mortgage loans increased by $28 million in May to nearly $2.5 billion. That was a rise of 1.2% from April and is up significantly from $1.2 billion in May 2023. Of this number $534 million was impaired, a rise of $30 million or 6% from April.

While mortgage arrears are improving, according to Centrix, 15,000 people are in hardship and struggling to pay their bills – an increase of 300 from April and up 14% from a year ago.

Almost half of these cases (46%) were due to difficulties paying mortgages, a rise of 19% year-on-year.

Centrix managing director Keith McLaughlin says this continues a steady upward trend from November 2022.

All of this has been happening since mortgage rates have come down by about 2% since August last year.

Non-performing loans have risen to just under 0.7% of the country’s outstanding $372 billion  mortgage book on housing stock worth $ 1.62 trillion, RBNZ data series reveal.

Non-performing loans past due but not impaired have dropped a tad and stand at $1.915 billion, down from $1.916 billion in April. They stood at $1.57 billion a year ago. .

After the GFC non-performing loans rose to 1.2% and are not predicted to reach that level, despite mortgage holders suffering under high interest rates over 2022/23. The RBNZ had predicted they would peak at 0.7% this year. 

Challenges persist

Times are tough for people running a business.

While credit demand has grown by 9% compared to the same time last year, with notable increases in the retail trade (25%), hospitality (23%), and financial and insurance services (18%) sectors, this has been over-shadowed by a 14% rise in business defaults across all industries, McLaughlin says.

Company liquidations have risen 27% year-on-year, partly due to increased enforcement activity by the IRD.

The construction sector has been hit the hardest – more than 750 building firms have gone into liquidation in the past 12 months.

“Businesses, particularly in construction, property, and hospitality, continue to face significant challenges,” he says.

The highest rates of business failures have been in residential construction, property development and operations, hospitality (especially restaurants and cafés), and road freight transport.

« Little growth for the rest of this year expectedThe OCR gravy train is slowing »

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Lender Flt 1yr 2yr 3yr
AIA - Back My Build ▼3.34 - - -
AIA - Go Home Loans ▼5.89 4.49 4.49 4.79
ANZ 5.69 5.09 5.09 5.39
ANZ Blueprint to Build 7.39 - - -
ANZ Good Energy - - - 1.00
ANZ Special - 4.49 4.49 4.79
ASB Bank 5.79 4.49 4.49 4.79
ASB Better Homes Top Up - - - 1.00
Avanti Finance - Near Prime ▼6.35 - - -
Avanti Finance - Specialised ▼7.55 - - -
Basecorp Finance 6.35 - - -
Lender Flt 1yr 2yr 3yr
BNZ - Classic - 5.99 5.69 5.69
BNZ - Mortgage One 5.94 - - -
BNZ - Rapid Repay 5.94 - - -
BNZ - Std 5.84 4.49 4.49 4.79
BNZ - TotalMoney 5.94 - - -
CFML 321 Loans ▼3.95 - - -
CFML Home Loans ▼6.05 - - -
CFML Prime Loans ▼6.25 - - -
CFML Standard Loans ▼6.95 - - -
China Construction Bank 6.44 4.85 4.95 4.95
China Construction Bank Special 6.44 5.85 5.95 5.95
Lender Flt 1yr 2yr 3yr
Co-operative Bank - First Home Special - 4.35 - -
Co-operative Bank - Owner Occ 4.99 4.45 4.49 4.79
Co-operative Bank - Standard 4.99 4.95 4.99 5.29
Credit Union Auckland 7.70 - - -
First Credit Union Special - 4.79 4.95 -
First Credit Union Standard 6.49 5.39 5.55 -
Heartland Bank - Online ▼5.30 5.89 - -
Heartland Bank - Reverse Mortgage 7.99 - - -
Heretaunga Building Society 7.45 5.90 5.80 -
ICBC 5.39 4.25 4.59 4.79
Kainga Ora 6.29 4.75 4.75 4.99
Lender Flt 1yr 2yr 3yr
Kainga Ora - First Home Buyer Special - - - -
Kiwibank 5.65 5.39 5.39 5.65
Kiwibank - Offset 5.65 - - -
Kiwibank Special 6.15 4.49 4.49 4.85
Liberty 6.65 6.55 6.22 6.20
Nelson Building Society ▼6.49 4.59 ▼4.59 -
Pepper Money Near Prime 6.55 - - -
Pepper Money Prime 5.99 - - -
Pepper Money Specialist 8.00 - - -
SBS Bank ▼5.84 5.09 5.09 5.39
SBS Bank Special - 4.49 4.49 4.79
Lender Flt 1yr 2yr 3yr
SBS Construction lending for FHB 3.74 - - -
SBS FirstHome Combo ▼3.29 4.29 - -
SBS FirstHome Combo - - - -
SBS Unwind reverse equity 7.99 - - -
TSB Bank ▼6.59 5.19 5.29 5.59
TSB Special ▼5.79 4.39 4.49 4.79
Unity First Home Buyer special - 3.99 - -
Unity Special 6.39 4.49 4.65 -
Unity Standard 6.39 5.29 5.45 -
Wairarapa Building Society 6.15 4.59 4.59 -
Westpac 5.89 5.09 5.05 5.35
Lender Flt 1yr 2yr 3yr
Westpac Choices Everyday 5.99 - - -
Westpac Offset 5.89 - - -
Westpac Special - 4.49 4.45 4.75
Median 6.05 4.67 4.85 4.85

Last updated: 4 December 2025 2:52pm

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