National Bank customers prey for other banks
John Bolton, of Squirrel, says yesterday’s announcement that ANZ and National Bank are to merge under the ANZ brand would lead to a lot of promotional activity, probably beginning next month.
He said the move made sense and brokers already dealt with both banks as one. “From a broker perspective there is no difference between the brands. It’s more customer perception.”
Choice of bank wasn’t overly important to clients, he said, as long as they got a good deal and service. “In terms of choice, we still deal with a number of lenders.”
PAA chief executive Edward Richards said it was a positive thing for brokers because there would be less brand confusion in the marketplace.
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