New Zealand insurers offering life and health insurance would need to change a number of processes before they could start publishing data on the number of claims they accept.
The Insurance Council of New Zealand is believed to be collecting that data for the general insurance sector at present, to show how many claims are accepted compared to those declined.
And in Australia, watchdog ASIC wants individual claims denial rates to be released, to provide more information to consumers.
It recently produced a report on claims handling in the industry, which it said was designed to determine whether there were any systemic concerns...MORE»
Thursday, October 27th, 6:00AM
Southern Cross Health Society is changing the age at which older member shift to a “common rating”.MORE»
Tuesday, October 18th, 6:00AM
New Zealanders are more likely to have a total and permanent disability claim turned down than other types of insurance – but claims are still accepted at much higher rates than across the Tasman.MORE»
Fidelity Life is reporting a record year.MORE»
If you ever read the comments on articles about insurance in mainstream media, you could be forgiven for thinking that no insurer ever paid a claim.MORE»
New Zealand insurers say obesity can be an issue for underwriters – but they are already a step ahead of their Australian counterparts when it comes to dealing with it.MORE»
Nib has made pricing changes to its Ultimate Health products, which are distributed via advisers.MORE»
AA has entered the health insurance market, in partnership with nib.MORE»