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Time to rebrand trauma: IFSO

Rebranding trauma insurance as “critical illness cover” across the board would clear up confusion among consumers, the Insurance and Financial Services Ombudsman says.

Friday, June 23rd, 6:00AM

Karen Stevens said her office had received complaints from people who thought their policies should have paid out simply because they suffered a traumatic event.

"It's really unfortunate that trauma insurance was ever called trauma insurance," she said. "Most don't understand what it means."

One man complained that the diagnosis of his kidney tumour and the surgery to remove it had been very traumatic...MORE»

Review of insurance contracts law coming - but what will it cover?

Thursday, June 22nd, 3:25PM

A review of insurance contracts law has been described as "well overdue".


Stand-down period sparks complaint

Wednesday, June 14th, 7:32PM

An insurance client who was unable to claim for cardomyopathy because of a stand-down period has complained his adviser should have warned him that was a possibility.




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Accuro launches online application tool

Friday, June 9th, 6:00AM

Accuro’s new automated underwriting tool, available via Quotemonster and its own website, is believed to be one of the first in the world.


AIA rejoins FSC

Thursday, June 8th, 6:02PM

The Financial Services Council has announced that insurer AIA has rejoined its ranks.


Buying insurance cover for adult children

Tuesday, June 6th, 12:03PM

Should people buy their kids first insurance package?


Give FMA insurance expertise: IMF

Thursday, June 1st, 6:00AM

The International Monetary Fund has outlined the improvements it thinks should be made to the regulation of insurance and insurance brokers in New Zealand.


AIA appoints new boss

Monday, May 29th, 7:28PM

The company has today announced its new executive general manager to replace Natalie Cameron who returned to Australia earlier this year.



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Latest Comments
  • QROPS adviser breached code: FADC
    “@murrayweatherston NZ-based AFAs who make out that they are UK pensions specialists surely wouldn't arrange a UK transfer...”
    2 days ago by Denis
  • QROPS adviser breached code: FADC
    “@Denis You must have a different decision than me. In my copy 1. XYZ said the UK end was out of scope. That is, the answer...”
    2 days ago by Murray Weatherston
  • Time to rebrand trauma: IFSO
    “Actually I disagree because there are a number of conditions that do not relate to "illness", e.g. paralysis, loss of sight,...”
    2 days ago by Referee
  • Time to rebrand trauma: IFSO
    “Agree, policies/benefits should be named and marketed based on how they perform. There are some so called trauma covers...”
    2 days ago by HumbleAFA
  • QROPS adviser breached code: FADC
    “@murrayweatherston - my issue is not with the process. It's that the position with the "UK end" part of the transfer (i.e....”
    2 days ago by Denis
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