Don't expect higher commission rates
Everyone acknowledges mortgage advisers are having to do more administration work in running their business, but the chances of a pay rise appear pretty much non-existent.
Tuesday, November 15th 2022, 6:00AM 
3 Comments
The large majority of home loans written by mortgage advisers go to the big four banks, but two chief executives have ruled ruled out increasing commissions.
ANZ, Westpac and BNZ have each released their annual results recently. TMM asked ANZ and Westpac about increased commissions (BNZ refused to do an interview).
Westpac chief executive Catherine McGraith said: “If I'm entirely honest, I haven't thought about broker commissions on a go forward basis, so can't give you any insightful observation on that.”
When asked if she would consider it, she said: “I think it's like everything, so you'd need to look at the full financial case around it.”
ANZ chief executive Antonia Watson responded that as house prices increased so did adviser remuneration.
"There are two cohorts of job groups whose whose wages have gone up with house inflation rather than actual inflation, and they're mortgage brokers and real estate agents.
"So I think they've done pretty well over the last few years as the average mortgage size has increased. So they've probably had that compensation already."
When it was pointed out house prices are coming back and the amount of commission will decrease she responded: "I didn't hear that argument on the way up."
The good thing she says are that house prices are not predicted to come back to where they were two years ago or two and a half years ago pre-Covid.
BNZ refused an interview with its results announcement.
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Comments from our readers
That sounds pretty arrogant to me. Yes, the house prices did go up, and cash incentives to borrowers went up, but the 10-20% increase on .6% of the loan amount (not the property value) is not that helpful, especially when our own compliance costs , levies and licencing costs outstripped everything else.
The banks should be thankful to advisers for providing close to 50% of their home loan business now, especially as we are carrying a lot more of their costs (less need for them to provide retail outlets and staff) and we are weeding out the poor proposals before they get to the bank doors.
Personally, I think the banks would be in big trouble right now if the adviser business suddenly stopped.
We are accredited (well we should be as 15 March 2023 is fast approaching) -we are mortgage and or insurance "advisers" we are NOT brokers. Re the comment above about the banks arrogance- you are right the adviser channel is a serious acquisition channel for the bank +++ 50% of all of their home loan business but it is only Sovereign Home Loans that genuinely respects- nurtures the the adviser - lender- client relationship. The bank have always held the power (and the cheque book) but one day logic will prevail- "claw back" are obscene- a money grab for the banks- the Commerce Commission and FMA should go in guns a blazing. Personally I would rather have a lower upfront commission and no claw backs but I am but ONE mortgage- insurance ADVISER- I am not a broker because if I was I would not exist!!!
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This goes against CoFi so I hope lenders can change. All it takes is a one liner saying something like 'your loan was introduced to us by an Adviser, please check with your Adviser around any possible costs that may be incurred when repaying early'.