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Advisers told: Your voice will be heard

First-hand adviser input will be critical for the working group tasked with developing the new code of conduct for financial advisers, the group’s chair, Angus Dale-Jones, says.

Tuesday, July 4th 2017, 6:00AM 3 Comments

by Susan Edmunds

Institute of Financial Advisers chief executive Fred Dodds spoke at last week’s Financial Markets Law Conference, and outlined what he said were key concerns for advisers.

They included “the battle we didn’t win” – the delineation of sales versus advice, the question of what would be required as a competence standard for advisers under the new rules,  how a level playing field would be created for all advisers, what disclosure requirements might be introduced, and the absence of adviser knowledge on the code working group.

There is only one AFA on the working group, Rebecca Vanderbom, head of financial advice delivery and service at Milford Asset Management.

“I can tell you that the various adviser bodies are not happy with that absence," Dodds said.

"Two of the three primary objectives of the review were that consumers can access the advice and assistance they need and advice improves consumer financial outcomes. I thought those advice objections were a proxy for having some financial advice acumen on the working group and we are going to do something about that."

He said the Stakeholder Engagement Group, made up of the associations that represent advisers, has requested a meeting with the minister.

Dale-Jones said the legislation required his group to consult, including specifically with any person it reasonably considered to be representative of the financial advice industry.

Once it started work on August 1, it would move quickly to start that process, he said, and getting adviser input would be critical.

“The legislation requires us to take into account the availability and quality of financial advice. So we have a balancing act to do. Ultimately the code has a part to play in creating an environment where customers choose to access useful advice, whether from an adviser, a business, a digital process or part digital process. We need advisers' ideas and suggestions to help get that right, so please participate in consultation.”

He said the code that the working group drafted would be different from that AFAs currently work under.

“The new code has a wider context than the current code. It applies to many more advisers. Also, it extends beyond being a code for AFAs to now cover professional conduct in respect of all financial advice services - moving from an occupational code to a service one. So the consultation process is an opportunity for businesses (large and small) to demonstrate how they ensure good conduct in their advice service as a whole: how they combine their organisational capabilities with the advisers' conduct and competence to attain appropriate customer outcomes."

Tags: Code Committee conduct Disclosure financial advisers IFA Milford Asset Management

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Comments from our readers

On 4 July 2017 at 3:27 pm Pragmatic said:
Whilst I don't want to be overly negative before this Committee have had the opportunity to achieve, I'm perplexed by the comment that "Advisers told: Your voice will be heard" when there aren't any advisers on the Committee....

How will adviser's be heard, and why do their comments need to be gathered & collated through a group of 'non advisers'? Would it not make sense to have some form of direct contribution from advisers? Perhaps this Committee could establish an "Advisory Sub-Committee" that comprises of advice givers, so that their voice can not only be heard, but recorded... just saying
On 5 July 2017 at 4:55 pm gavin austin adviser business compliance said:
I am sure Angus will find a suitable way to get on board as many adviser input as possible. He has, since leaving the Securities Commision, been directly involved as a consultant for a number of adviser business and is also an Independant Board member of the old PAA. In fact i'm having coffee with him on Friday.
On 13 July 2017 at 11:31 am Bikedude said:
Sounds like a "Tui Ad" to me

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