Can't get no loyalty
Elders says it gets no loyalty from customers who take out three year rates so has dropped it althogether.
Friday, February 13th 2004, 5:51AM
by The Landlord
General manager Robert Redford says the company’s experience was that clients taking out three-year loans found the market moved against them.
"We didn’t get any goodwill out of it. We found as soon as those loans expired at the end of the three years, they were all being refinanced with someone else. We were just losing all those loans," Redford says.
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