tmmonline.nz  |   landlords.co.nz        About Good Returns  |  Advertise  |  Contact Us  |  Terms & Conditions  |  RSS Feeds

NZ's Financial Adviser News Centre

GR Logo
Last Article Uploaded: Thursday, October 22nd, 9:40AM

Mortgages

rss
Latest Headlines

What do clients think of mortgage advisers?

The Financial Advice New Zealand Trust in Advice survey 2020 offers a snapshot of consumers' views of the mortgage advice industry. How did advisers fare?

Wednesday, October 14th 2020, 5:35AM

Katrina Shanks

According to the trade body's latest survey of more than 2,000 New Zealanders, customers are generally happy with their mortgage advice. 

More than seven in 10 people (72.9%) believe they got a better outcome with their adviser than if they had arranged their home loan directly.

Nearly nine in 10 (89%) said they were happy with their adviser's service. 

According to the study, Kiwis overwhelmingly agree that using an adviser resulted in securing the best mortgage (87%). 

New Zealanders believe their financial security has improved as a result of receiving mortgage advice, while a strong majority either agree (58.2%) or strongly agree (29.6%) that advice helped them secure the best mortgage for their specific needs.

About 15% of people surveyed said their financial position had improved "dramatically" since taking financial advice, while 48% noted a slight improvement.

Clients say they have received more than just a financial benefit. 

Half of respondents said their mental health had benefited after receiving mortgage advice. Nearly half said their family life had improved, while one in five noted an improvement in family and social life. 

Katrina Shanks, chief executive of Financial Advice New Zealand, said she was encouraged that advisers were "viewed as trusted professionals" across mortgages, financial planning and investments. 

Shanks was pleased the survey findings revealed some non-financial benefits of professional advice. 

"These are substantial statistics that reinforce the value of advice and the advice process," she said. "We're pleased and surprised that the statistics show there are a host of benefits to receiving financial advice."

Tags: Financial Advice New Zealand Lending Mortgage Advisers

« Q&A: Why Heartland launched a sub-2% rate Tough conditions for self-employed borrowers »

Special Offers

Comments from our readers

No comments yet

Sign In to add your comment

 

print

Printable version  

print

Email to a friend
News Bites
Latest Comments
Subscribe Now

Mortgage Rates Newsletter

Daily Weekly

Previous News

MORE NEWS»

Most Commented On
Mortgage Rates Table

Full Rates Table | Compare Rates

Lender Flt 1yr 2yr 3yr
AIA 4.55 2.55 2.69 2.79
ANZ 4.44 3.15 3.25 3.39
ANZ Special - 2.55 2.69 2.79
ASB Bank 4.45 2.55 2.69 2.79
Bluestone 3.49 3.49 3.49 3.49
BNZ - Classic - 2.55 2.69 2.79
BNZ - Mortgage One 5.15 - - -
BNZ - Rapid Repay 4.60 - - -
BNZ - Std, FlyBuys 4.55 3.15 3.29 3.39
BNZ - TotalMoney 4.55 - - -
CFML Loans 4.95 - - -
Lender Flt 1yr 2yr 3yr
China Construction Bank 4.49 4.70 4.80 4.95
China Construction Bank Special - 2.65 2.65 2.80
Credit Union Auckland 5.45 - - -
Credit Union Baywide 5.65 3.95 3.85 -
Credit Union South 5.65 3.95 3.85 -
First Credit Union Special 5.85 2.95 3.45 -
Heartland 3.95 2.89 2.97 3.39
Heartland Bank - Online 2.95 1.99 2.35 2.45
Heretaunga Building Society 4.99 3.50 3.40 -
HSBC Premier 4.49 2.45 2.60 2.65
HSBC Premier LVR > 80% - - - -
Lender Flt 1yr 2yr 3yr
HSBC Special - - - -
ICBC 3.69 2.45 2.65 2.79
Kainga Ora 4.43 2.93 3.07 3.24
Kainga Ora - First Home Buyer Special - 2.25 - -
Kiwibank 3.40 3.30 3.54 3.54
Kiwibank - Offset 3.40 - - -
Kiwibank Special 3.40 2.55 2.79 2.79
Liberty 5.69 - - -
Nelson Building Society 4.95 3.45 3.49 -
Pepper Essential 4.79 - - -
Resimac 3.39 3.35 2.99 3.35
Lender Flt 1yr 2yr 3yr
SBS Bank 4.54 3.05 2.99 2.99
SBS Bank Special - 2.55 2.49 2.49
The Co-operative Bank - First Home Special - 2.25 - -
The Co-operative Bank - First Home Special - - - -
The Co-operative Bank - Owner Occ 4.40 2.55 2.69 2.79
The Co-operative Bank - Standard 4.40 3.05 3.19 3.29
TSB Bank 5.34 3.29 3.45 3.59
TSB Special 4.54 2.49 2.65 2.79
Wairarapa Building Society 4.99 3.55 3.49 -
Westpac 4.59 3.15 3.29 3.39
Westpac - Offset 4.59 - - -
Lender Flt 1yr 2yr 3yr
Westpac Special - 2.55 2.69 2.79
Median 4.55 2.93 2.99 2.80

Last updated: 21 October 2020 8:48am

About Us  |  Advertise  |  Contact Us  |  Terms & Conditions  |  Privacy Policy  |  RSS Feeds  |  Letters  |  Archive  |  Toolbox
 
Site by Web Developer and eyelovedesign.com