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Last Article Uploaded: Tuesday, September 21st, 6:41PM

Mortgages

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FSCL surprised by PI insurance hikes

FSCL chief executive Susan Taylor has expressed her surprise at soaring professional indemnity insurance costs under the FSLAA regime.

Wednesday, June 9th 2021, 9:17AM 4 Comments

Advisers at NZFSG were recently informed that PI insurance would rise to between $2,500-$2,600 for the next year, while those with their own FAP licence would face costs of at least $4,100.

Traditionally, PI insurance premiums have been closer to $1,500 per adviser each year. 

Insurance experts say a hardening market, and the expectation of stronger enforcement under FSLAA, is the main reason for the hikes, but advisers say the increases are unfair.

Taylor, the chief executive of dispute resolution service FSCL, said insurance increases were "very large, especially for the smaller advisers".

She said she had not seen any correlation between the new regime and the level of complaints received by FSCL.

Taylor added that claims tended to concern service issues and small monetary values.

"We only investigated 48 disputes in the year to June, across risk, financial advice and mortgage advisers. When you consider the size of the industry, that's a low number."

Taylor said underwriters had not been in touch with FSCL to discuss the level of risk or the potential increase in claims, nor had they asked for data. 

"At the very least, I would have expected that the insurers might want to obtain more data before increasing premiums. We would be keen to have a chat with them if they want to speak."

Advisers including iLender's Jeff Royle have called on industry leaders to discuss rising insurance costs with underwriters.

Tags: Financial Services Legislation Amendment Act FSCL PI professional indemnity

« Short term rates continue to dropFinancial Advice NZ reveals PI renewal costs »

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Comments from our readers

On 9 June 2021 at 11:22 am Andy the adviser said:
The bottom line is that the new legislation is a cash cow for the regulators, the government agencies, and the insurers. There is absolutely no benefit to my clients, however my annual costs have increased by up to $20k. Some would call this gouging, or perhaps job creation.
On 9 June 2021 at 12:23 pm valkyrie6 said:
No Andy, I would call it a bit of a scam, I know of one dealer group head that gives all the group insurance deals to his best mate who is an insurance adviser , how is that being disclosed to the members ? sometimes the lack of ethics in this industry astounds me, good on you Susan for calling a spade a spade, risk ? what risk ?
On 9 June 2021 at 7:21 pm JeffQV said:
Good comments and I would add 'I challenge the insurers to justify these rises, why were stakeholders not consulted, where is the claim history, what EXACTLY can a mortgage adviser do to trigger a significant claim?'
On 11 June 2021 at 8:56 am cstanger said:
There is no doubt the Professional Indemnity insurance market is under pressure and the financial advice industry is feeling this at this years renewal cycles. While I take on board Susan's comments, Insurers are well aware of the numbers of disputes handled by FSCL as in most cases the professional indemnity policy is paying the costs of representation under the Quasi Judicial extensions.
In answer to JeffQV's comment after years as an adviser to Financial Advisers and an underwriter for insurers in this space a claim which I have seen from Mortgage advisers is a claim against the adviser for their recommendations of using a 2nd tier lender on the basis that a mortgage was not achievable with a 1st tier lender, subsequently the client walked into a trading bank the adviser did not deal with and was offered a mortgage. In these cases the claim against the adviser results in a claim for the increased interest costs, any fee the adviser may have charged for arranging the 2nd tier finance, and break costs when the client refinances.
Other claims are purely for circumstances where the client alleges the break fees were not clearly advised and the client is left with charges they are unhappy with....
As a specialist Fire & General adviser in this space, I'm more than happy to discuss and give advice for Advisers around their PI options this year. Clinton Stanger curatedrisk.nz

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AIA 4.55 ▲2.85 ▲3.25 3.55
ANZ 4.44 ▲3.20 ▲3.59 ▲4.00
ANZ Blueprint to Build 1.68 - - -
ANZ Special - ▲2.60 ▲2.99 ▲3.40
ASB Back My Build 1.79 - - -
ASB Bank 4.45 ▲2.85 ▲3.25 3.55
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Bluestone 3.49 3.34 2.99 3.34
BNZ - Classic - ▲2.85 ▲3.25 ▲3.55
BNZ - Mortgage One 5.15 - - -
BNZ - Rapid Repay 4.60 - - -
Lender Flt 1yr 2yr 3yr
BNZ - Std, FlyBuys 4.55 ▲3.45 ▲3.85 ▲4.15
BNZ - TotalMoney 4.55 - - -
CFML Loans 4.95 - - -
China Construction Bank 4.49 4.70 4.80 4.95
China Construction Bank Special - 2.65 2.65 2.80
Credit Union Auckland 5.95 - - -
Credit Union Baywide 5.65 3.95 3.85 -
Credit Union South 5.65 3.95 3.85 -
First Credit Union Special 5.85 2.95 3.45 -
Heartland Bank - Online 2.25 1.85 2.35 2.65
Heretaunga Building Society 4.99 3.80 3.90 -
Lender Flt 1yr 2yr 3yr
HSBC Premier 4.49 2.19 2.45 2.69
HSBC Premier LVR > 80% - - - -
HSBC Special - 2.25 - -
ICBC 3.69 2.35 2.75 3.05
Kainga Ora 4.43 2.88 3.28 3.59
Kainga Ora - First Home Buyer Special - 2.25 - -
Kiwibank 3.75 3.50 3.74 4.34
Kiwibank - Offset 3.75 - - -
Kiwibank Special 3.75 2.65 2.89 3.49
Liberty 5.69 - - -
Nelson Building Society 4.95 2.99 3.24 -
Lender Flt 1yr 2yr 3yr
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SBS Bank 4.54 2.99 3.39 3.59
SBS Bank Special - 2.49 2.89 3.09
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The Co-operative Bank - First Home Special - 2.35 - -
The Co-operative Bank - Owner Occ 4.40 2.55 2.95 3.39
The Co-operative Bank - Standard 4.40 3.05 3.45 3.89
TSB Bank 5.34 3.35 ▲3.75 ▲4.05
TSB Special 4.54 2.55 ▲2.95 ▲3.25
Wairarapa Building Society 4.99 3.55 3.49 -
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Westpac 4.59 ▲3.45 ▲3.85 4.09
Westpac - Offset 4.59 - - -
Westpac Special - ▲2.85 ▲3.25 3.49
Median 4.54 2.92 3.25 3.49

Last updated: 20 September 2021 8:55am

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