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GRTV Ep3: Code working group; the value of opening up to your clients; and risk advice upheaval

In this latest episode of GRTV, Good Returns publisher Philip Macalister sat down with the chairman of the Code Working Group, Angus Dale-Jones, Dr. Philip M. Randall, managing partner of The Thorndyke Group and Partners Life chief executive Naomi Ballantyne.

Saturday, August 12th 2017, 9:40AM

In the first interview, Dale-Jones discussed the make up of the working group developing a new code of conduct for financial advisers in New Zealand, and deflected criticism of a lack of adviser involvement.

He said he had not had any expectations of who should be on the committee but the people nominated would help it tap into parts of financial services that the existing code had not dealt with.

In the second interview, Dr. Philip M. Randall, managing partner of The Thorndyke Group spoke about the period of disruption that is under way, sparked by the growth of humanoid artificial intelligence.

Advisers would need to change their mindsets to open up to their clients about themselves, he said, which some advisers could find challenge.

In the final interview, Partners Life chief executive Naomi Ballantyne said that something as simple as producing a set of accounts to prove they have a financially viable business could be a significant challenge for some risk advisers.

She said it would be important that the regulator could see the business was a robust going concern. Advisers would also need to show their systems and processes.

To download as an audio podcast, click here.

Also available on SoundCloud.

Tags: Angus Dale-Jones code working group conduct financial advisers GRTV Naomi Ballantyne Partners Life regulation risk roboadvice

« Dale-Jones happy with Code Working Group

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