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ANZ names its new CIO - find out who got the gig Dismiss
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Smoker or non-smoker? Are you sure?

Recently, I've had an interesting discovery with a client coming of age on their parent's policy, and they were transitioned to their own cover on smoking rates without any input or questions from the client.

Saturday, November 25th, 6:25AM

Yes, that's correct.

I dug a bit deeper, and I found this was in the policy wordings, the old Tower Premier Health policy. It was changed sometime in 2007/2008 to pick up auto allocation of smoker rates when continuing a child on to adult rates and policy.

This prompted me to question the long-held assumption: are non-smoker rates non-smoker rates?

Thankfully, the majority...MORE»

Passbacks - How do they work?

Wednesday, November 15th, 6:01AM

Jon Paul-Hale looks into the issue of passbacks, and how they work.


Attestations, qualifications, and just general tick boxing

Friday, October 13th, 9:14AM

One of the goals of the new rules is to improve confidence in the market; another is to increase access to advice for the New Zealand consumer.



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Privacy - Do we really understand it?

Tuesday, October 10th, 8:35AM

I've talked about the privacy act and client information protection in the past, and it seems to fall on deaf ears.


Authority Documents - What’s too far?

Wednesday, October 4th, 9:09AM

Recently, I've seen some pushback from providers wanting their documents for authority purposes, which is painful.


Let's talk about trust

Monday, September 25th, 6:42AM

My comments in my article on insurers not trusting advisers seem to have hit a chord. Not so much in comments but contact from providers.


Providers need to do the right thing when nobody is watching

Thursday, September 21st, 6:00AM

A meme floating around says, "Integrity is doing the right thing; even when no-one is looking."


Burning down the house

Saturday, September 9th, 6:00AM

Some will look at my recent antics as akin to burning the place down. My response, if I have to!



Insurance Briefs

AIA Vitality numbers
AIA says its Vitality programme now 50,000 members and they have recorded material health improvements, demonstrating the gains that can be made when we take charge of our wellbeing.

Chubb Life scholarship winner
International student Lyla Dang has capitalised on her university “twinning” programme by winning the 2023 Chubb Life Victoria University Actuarial Scholarship.

Asteron Life Claims team acknowledged
Asteron Life's claims team were awarded a highly commended in the team of the year category at the Financial Services Council (FSC) Awards this week.

Life Direct goes into bat for NZ Cricket
Direct to consumer life insurance platform, Life Direct, signs a deal with NZ Cricket.

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