Embracing Change
Jon-Paul Hale runs the rule over insurer's change of servicing requirements.
I've been waiting to see how change of servicing is going to be managed by the various providers.
Asteron Life's update to their agency agreement now aligns with half of the industry providers, introducing a process for moving servicing and renewal commissions to the servicing adviser.
I'm not slating the change; rather, it is about time!
However,...MORE»
Trauma Cover; the good, the bad, and the uglyThursday, October 23rd, 6:12PM
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Trauma Cover: Are we thinking things through or just doing what we have always done?Wednesday, September 10th, 9:42AM
Trauma cover is an interesting one, as its use over the years has changed and evolved. MORE» |
Modern-Day demands of income protection
Continuing my exploration of disability cover. Something that has been highlighted with both my own personal claims and the extensive number of claims with clients is that modern demands on disability coverage don't match client reality as well as we think.
MORE»Should FAPs be accepting signature-less policy processing
While signature-less processes have been a thing for one or two providers, we now have around half that will process policy changes without the need for signatures in some shape or form.
MORE»Service levels and transfer of workloads
If you're an adviser, you will have seen the challenges with provider service levels trending downwards and your admin loads increasing.
MORE»Medical premiums and the public system
Most of you will have seen the notices advising increased premiums in the last month, ranging from 16% to 22%.
MORE»CoFI: Is this the catalyst for changing service commissions?
The FMA has previously mentioned concern about how the incentives for policy servicing work.
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