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Last Article Uploaded: Tuesday, October 19th, 7:48PM


Latest Headlines

'Hole in one' cover and the design of insurance products

Apparently 'hole in one' insurance is a thing. I didn’t realise until I helped sponsor an event a little while back where the organisers were offering $1 million if you hit a hole in one.

Thursday, September 30th, 11:10AM

This could be done by buying an insurance contract, but it's entirely possible that the insurance contract was bad value for money.

In most years, none of the contracts issued were claimed on so the loss ratio was, quite possibly for years, 0%.

A lot of consumer credit insurance isn’t like that. It’s worse.

Much of that insurance is issued so that consumers...MORE»

Key consultations to protect policyholders

Tuesday, September 14th, 9:33AM

If you care about protecting policyholders, you should look at the current consultations being run by the Reserve Bank of New Zealand (RBNZ) and Advertising Standards Authority (ASA).


Taking care of your team in lockdown

Tuesday, August 31st, 5:30PM

With a team of 10, seven full-time plus three part-time, we are now spread across our homes instead of having a nice central hub in which to gather.



Previous News

People are punting on insurance – we have to stop them

Thursday, August 19th, 11:12AM

Insurance is meant to indemnify – which means it is meant to make good a gap, but not create an advantage to the insured if they are paid out.


Adviser opportunities have never been better

Tuesday, August 10th, 9:12AM

Right now there have never been fewer advisers serving so many consumers with the need for cover, or better cover, and I think the market has plenty of growth left in it.


How overpaying claims leads to product innovation

Tuesday, July 27th, 9:21AM

Most of the mainstream news media delight in telling people about when an insurer declines a claim. They love it. Insurers are just moustache-twirling financial villains in their eyes.


Financial stress – more common than you might think

Tuesday, July 13th, 10:01AM

Recently we have examined the question of vulnerable customers and the Human Rights Commission report on vulnerable people has been central to our thinking.


Death rates and the impact of the End of Life Choice Act

Monday, June 28th, 10:29AM

With the passage of the End of Life Choice Act and the referendum result a form of assisted dying is available in New Zealand.



Insurance Briefs

Asteron launches promo to support local business
Asteron Life has launched a promotion to thank its new customers for signing up by giving them some money to put back into their local economies.

New Southern Cross CLT hospital finished by Christmas
A new independent hospital for the South Island's Central Lakes region is on track to be finished before the end of this year and be operational by the end of January.

Tower enlists AI partner to bust claims fraud
Tower has partnered with Dutch AI-based solution FRISS to automate and accelerate its claims process and help detect genuine and suspicious claims in real-time.

RBNZ holds back Solvency Standards
The Reserve Bank of New Zealand has postponed the implementation date of the interim Solvency Standard for insurers by a year.

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