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Priorities and ideals

One celebrated robo-advice site does nothing to help the customer decide which insurance to choose when the budget crunch has to be acknowledged.

Tuesday, November 21st, 12:53PM

That means pet insurance is effectively ranked as important as health insurance. The most generous interpretation is that they place the more value on the customer’s right to choose than they do on providing the right advice. A harsh critic might say that they simply don’t know how to choose. But, even given my limited knowledge of the provision of health care in the United States, my baseline principle would be that pet insurance is lower down the list than health...MORE»

Fear and the financial plan

Thursday, November 9th, 9:00AM

Fear can be a positive motivator, and insurance advisers have known that since the days when sales training consisted of different ways to ‘back the hearse up to the living room window’ – metaphorically, of course.

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Dealer groups as part of your plan

Tuesday, October 24th, 10:11AM

A couple of weeks ago, when I wrote about the importance and knowing your own mind when considering the future, a couple of dealer group leaders thought my article was 'anti-group'.

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Are you part of someone else’s plan?

Monday, October 2nd, 10:23AM

If you don't make plans yourself you will become part of somebody else's. It's an old saying but it’s true.

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Insurance cover and suicide rates

Monday, September 11th, 11:57AM

In his latest column Russell Hutchinson looks at the topical election issue of mental health and suicide rates and suggests some ideas for advisers to help them look after their clients.

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Nagging and the definition of ‘financial advice’

Monday, August 28th, 9:13AM

Once upon a time we had this corporate guru come and talk to us about teams and communications.

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Goal-based insurance planning

Wednesday, August 9th, 9:52AM

It still strikes me as amazing that lots and lots of home loan insurance is sold and not very much “you get to keep your home” insurance is sold.

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More than insurance advice

Tuesday, July 25th, 1:45PM

Imagine an adviser presenting a large per-mile loading for motorbike racing. The client is looking at the choice between the exclusion and the eye-wateringly large cost with the loading. How do they respond?

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