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ISO Case Studies - August 2012

This month’s case studies look at issues around the commencement of a policy.

Tuesday, September 11th, 2:45PM


CASE STUDY 20: (“P” is Participant insurer and “C” is Complainant)

The commencement date of a policy is crucial for determining whether there is cover and, at times, the extent of any such cover. This is particularly important for health or income protection products where exclusions for pre-existing conditions often exclude cover for any condition directly...MORE»

ISO Scheme Case Studies

Wednesday, May 9th, 4:24PM

This months's case studies take another look at non-disclosure when the clients say "But I told my adviser/ broker..."

MORE»

ISO Case Studies - April 2012

Friday, April 13th, 2:50PM

 

This week's case studies look at non-disclosure when the clients say "But I told my adviser/ broker..."

MORE»

 

Previous News

ISO Case Studies - March 2012

Monday, March 19th, 12:55PM

This month's case studies look at pre-existing conditions and the differences in the wording of pre-existing condition exclusions in health insurance policies.

MORE»

ISO Case Studies - ASSET Sep 2011

Wednesday, September 28th, 7:40AM

September's case studies demonstrate some of the issues you may encounter when working with customers who are children. These special customers have their own needs and issues which are important to consider when advising them.  


MORE»

ISO Case Studies - ASSET Aug 2011

Thursday, August 18th, 11:17AM

These case studies highlight some difficult situations you may strike when you are completing application forms with your customers.   It's important for you and your customer to be aware of the pitfalls and boundaries to what you can do.

 

MORE»

MORE NEWS»

Insurance Briefs

Less stressed during lockdown
New Zealander’s health and wellbeing had surprising benefits from the Covid-19 lockdown.

Southern Cross supports new safe haven for at-risk pets
Southern Cross Pet Insurance has teamed up with Pet Refuge to provide temporary shelter for animals affected by family violence.

nib Foundation supports Lifeline to the tune of $150,000
To support the growing mental health needs of Kiwis emerging from the Covid-19 pandemic, Lifeline Aotearoa has increased its service capacity thanks to a $150,000 grant from nib foundation, the charitable arm of nib New Zealand (nib).

Southern Cross halves staff numbers
Southern Cross Travel Insurance is slashing its staff numbers from 90 to 45 people.

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Latest Comments
  • What I'm seeing at the moment
    “There were 28 life insurers when I entered the industry. Given NZ's insurable population base today you could say that five...”
    2 hours ago by Matron
  • What I'm seeing at the moment
    “What makes it more interesting is that basically there are only five , serious Life Insurance companies and now , two of...”
    4 hours ago by Elephant1
  • Replacement case puts spotlight on 'churn'
    “@Tash - Apologies if I was a tad abrupt, the finger pointing to advisers whenever there's an issue gets a tad repetitive...”
    23 hours ago by Skeptical
  • Greens want ACC extended to cover sickness
    “What about making all personal and business insurance premiums tax deductible with benefits non assesable. Or offer a tax...”
    1 day ago by Advice4Life
  • Replacement case puts spotlight on 'churn'
    “thanks skeptical, the main purpose of my comment was to highlight how ridiculous the notion is that insurers know more about...”
    1 day ago by Tash
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