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ISO Case Studies - August 2012

This month’s case studies look at issues around the commencement of a policy.

Tuesday, September 11th, 2:45PM


CASE STUDY 20: (“P” is Participant insurer and “C” is Complainant)

The commencement date of a policy is crucial for determining whether there is cover and, at times, the extent of any such cover. This is particularly important for health or income protection products where exclusions for pre-existing conditions often exclude cover for any condition directly or indirectly related to a symptom, doctor’s visit or treatment prior to the  commencement of the policy...MORE»

ISO Scheme Case Studies

Wednesday, May 9th, 4:24PM

This months's case studies take another look at non-disclosure when the clients say "But I told my adviser/ broker..."

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ISO Case Studies - April 2012

Friday, April 13th, 2:50PM

 

This week's case studies look at non-disclosure when the clients say "But I told my adviser/ broker..."

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Previous News

ISO Case Studies - March 2012

Monday, March 19th, 12:55PM

This month's case studies look at pre-existing conditions and the differences in the wording of pre-existing condition exclusions in health insurance policies.

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ISO Case Studies - ASSET Sep 2011

Wednesday, September 28th, 7:40AM

September's case studies demonstrate some of the issues you may encounter when working with customers who are children. These special customers have their own needs and issues which are important to consider when advising them.  


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ISO Case Studies - ASSET Aug 2011

Thursday, August 18th, 11:17AM

These case studies highlight some difficult situations you may strike when you are completing application forms with your customers.   It's important for you and your customer to be aware of the pitfalls and boundaries to what you can do.

 

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