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Insurance

FSC probe to “challenge” insurance business model

Wednesday 11th of April 2012

"The reality is, there is a large amount of people that, as of today, don't find it easy to deal with the products, how we sell them and how we present them, even how we describe them."

 

The FSC research aims to answer questions around whether consumers understand insurance products and whether finding objective advice is problematic.

Neilson said he expects the research findings, compiled through talks with insurance company members and consumer focus groups, "to challenge our business model."

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