ISO Scheme Case Studies
This months's case studies take another look at non-disclosure when the clients say "But I told my adviser/ broker..."
CASE STUDY 14: ("P" is Participant insurer and "C" is Complainant)
If you know information about your customer because it is common knowledge in your community and the law treats you as an agent of the insurer, the insurer may be deemed to be on notice of information which was not disclosed on the proposal.
Complaint No: 109111
Year: 2000
Casebook Index: Common knowledge/ notorious fact, Non-disclosure - Convictions
What Happened?
C obtained Home and Contents insurance from his bank, underwritten by P...MORE»
ISO Case Studies - April 2012Friday, April 13th, 2:50PM
This week's case studies look at non-disclosure when the clients say "But I told my adviser/ broker..." MORE» |
ISO Case Studies - March 2012Monday, March 19th, 12:55PM
This month's case studies look at pre-existing conditions and the differences in the wording of pre-existing condition exclusions in health insurance policies. MORE» |
ISO Case Studies - ASSET Sep 2011
September's case studies demonstrate some of the issues you may encounter when working with customers who are children. These special customers have their own needs and issues which are important to consider when advising them.
ISO Case Studies - ASSET Aug 2011
These case studies highlight some difficult situations you may strike when you are completing application forms with your customers. It's important for you and your customer to be aware of the pitfalls and boundaries to what you can do.
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