Digital Docs more stuff...
Following my lengthy epistles on digital documents and management systems, I've been investigating this from the legal perspective.
What I have found is quite interesting. As insurers create ways and means of managing this, it appears some basic rules from our judicial system have been ignored.
It has also highlighted that the process some insurers currently use for their paper documents does not meet the requirements either.
Specifically, regarding that last point, the MOT, change of ownership, forms with some...MORE»
Digital document ~~security~~ insecurityTuesday, April 16th, 8:25AM
Following on from my outline of the problem of digital document insecurity, I’m exploring how we can all improve this so we’re protecting clients and not unwittingly propagating fraud. MORE» |
Digital Signatures and FraudThursday, March 28th, 9:58AM
As many of you will have noted, lately, we've seen a distinct shift in providers' approach to document sign-off with digital signature systems. MORE» |
Appalling insurance industry service levels
Adviser Jon- Paul Hale reckons insurance company service levels have dropped to an appallingly low level across the industry.
MORE»If you dive into the weeds, then expect to drown in the swamp, eventually
Back in August 2023, Chatterbox responded with some pertinent thoughts, and I'm expanding on it.
MORE»Nominated beneficiaries and estate processes
We've seen the various discussions on nominated beneficiaries and the withdrawal of this with Partners Life some years ago.
MORE»Smoker or non-smoker? Are you sure?
Recently, I've had an interesting discovery with a client coming of age on their parent's policy, and they were transitioned to their own cover on smoking rates without any input or questions from the client.
MORE»Passbacks - How do they work?
Jon Paul-Hale looks into the issue of passbacks, and how they work.
MORE»