Partners Life tells advisers it’s working on lifting service levels
Partners Life says it’s continuing to work on improving its service levels, implementing a number of reviews and plans to go paperless by mid-year.
Its executive team held a webinar for advice businesses on Tuesday.
Newly appointed chief operations officer Debbie Eyre told attendees that last year, its service levels were not where it would have liked them to be.
“Certainly the feedback I understand came back from advisers was that that was the case – that was about volume, both from a claims perspective…...MORE»
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