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Tereora drives off from life insurance

Partners Life chief operating officer Nadine Tereora has left the business after nine months to take up a CEO role.

Wednesday, September 15th 2021, 9:17AM 3 Comments

Tereora has been appointed as the chief executive of the Automobile Association.

She abruptly left Fidelity Life in May last year and a month later her appointment as the COO role at Partners Life was announced.

The AA appointment follows current chief executive, Brian Gibbon’s, decision to retire in January 2022 after 30 years leading the AA as the only CEO it has known.

AA president Gary Stocker said Tereora has extensive and varied leadership experience in the financial services industry, "making her one of the leading and most innovative executives in the sector. "

"We have worked with her before when she was chief executive at Asteron Life, our joint venture partner on AA Life Insurance, and have held her in high esteem for many years."

He describes here as "an exceptional people leader."

"She intuitively understands the importance of the service culture which is at the heart of the AA, and has a natural drive towards customer innovation,” he said.  

“What is fantastic is that Nadine is clear that she wants to honour what’s special about the AA, and feels privileged to lead the Association into a new era," Stocker said.

AA has a membership base of 1.8 million people. Its activities are diverse, offering roadside assistance to more than 500,000 members each year, providing driver licensing services nationwide on behalf of Waka Kotahi, and supplying all forms of insurance to members.

The association also offers financial services, tourism services, expert advice at AA Auto Centres nationwide and driver training. This has all been achieved without increasing the annual Membership fee for 30 years, and most Members receive more in benefits and discounts than the cost of the subscription.

Partners Life co-founder and managing director Naomi Ballantyne says, “We wish Nadine well in her career, and are pleased to have a group of exceptionally talented people already in the business to assume the various responsibilities of the vacated role following a smooth handover.

“The business is gearing up for the next stage of the company’s growth, and we are fortunate to be positioned well to achieve our goals while continuing to lead the industry in delivering outstanding service to our clients and advisers.”

Tags: AA Finance AA Health

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Comments from our readers

On 16 September 2021 at 9:13 am mike.lay said:
She changes jobs more often than anyone I can think of in the insurance industry. I suggest AA only order her a small supply of business cards
On 20 September 2021 at 6:50 am Amused said:
Well said Mike. Close parallels to a former head of Westpac third party banking who also changes her job more often than most people change their shirts.
On 11 November 2021 at 12:25 pm From the Benchs said:
100% agree with the above .

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