Fidelity Life turnaround promise
Fidelity Life promises 24 hour turnaround time for new policies
Tuesday, May 10th 2022, 9:59AM 
1 Comment
Fidelity Life is promising to issue new standard policies within 24 hours of receiving an application, or the policy fee will be waived for the first 12 months.
Sub24 launches today and will run until 30 June 2022.
Fidelity Life chief insurance officer Kath Johnson says the campaign aims to ensure cover is in place for customers as quickly as possible.
“At Fidelity Life we’re all about giving New Zealanders certainty to live a more rewarding life.
“With Sub24 we’re challenging ourselves to turn around standard applications efficiently so our customers can get on with life knowing they’ve got protection in place for the things that are most important to them.”
The Sub24 promise applies to applications for new policies that can be processed under standard underwriting terms, and where no additional medical or financial information is required.
If Fidelity Life can’t deliver on its promise, the policy fee will be waived for the first 12 months.
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What the article does not mention is that only a very small percentage (< 10%) of risk applications these days are 'clean skin'.
And why finish 30 June?