tmmonline.nz  |   landlords.co.nz        About Good Returns  |  Advertise  |  Contact Us  |  Terms & Conditions  |  RSS Feeds

NZ's Financial Adviser News Centre

GR Logo
Last Article Uploaded: Monday, May 16th, 7:04PM

Insurance

rss
Latest Headlines

Accuro removes time limit on claims

Health insurer Accuro has revisited its claims policy and made a significant change.

Tuesday, March 22nd 2022, 7:21PM

The Wellington-based insurer says it has recently reviewed its policy wording with regards to our ability to decline claims that have a treatment or procedure date over 12 months old.

"We no longer believe that this term is appropriate or in the best interests of our members, so have decided to remove the policy term."

It says, "as part of this process, we have reviewed all claims that were declined over the last five years for this reason.  We identified all past and present customers to whom this applied and have contacted them directly to pay their claim(s)."

It goes on to tell members: "If you did not submit a claim because it was more than 12 months old and you believed that you would have been declined, or if you had a claim declined for this reason more than five years ago, please do submit your claim for review."

Accuro says itis committed to always delivering the best outcomes for its members which is why it will continue to review policy wordings and benefits from time to time.

Th change extends to previous members of Accuro who may have since cancelled their cover.

Tags: Accuro

« Free mental health service continued for three monthsSouthern Cross launches new online tool for confirming procedure cover »

Special Offers

Comments from our readers

No comments yet

Sign In to add your comment

 

print

Printable version  

print

Email to a friend
Insurance Briefs

Partners first life company to cloud platform
Partners Life completes first stage of the company's claims transformation journey.

Celebrating Earth Day
Insurer takes early step on sustainability journey.

Fidelity Life launches new-look claims content
Fidelity rolls out education material to help explain insurance.

Health insurer response times balloon out
Accuro says its response times have become much longer as it implements a new system.

News Bites
Latest Comments
  • Brian Gaynor dies
    “RIP - a true icon and such a humble person who helped so many....”
    12 hours ago by p simone
  • Brian Gaynor dies
    “Very sad. Condolences to him family....”
    13 hours ago by sanet.drury@gmail.com
  • Brian Gaynor dies
    “Brian was someone you would always go and listen to if he was presenting at a seminar or conference, someone you would always...”
    14 hours ago by MikeBeuvink
  • Brian Gaynor dies
    “A true champion of the industry. My sincere condolences to family, colleagues and friends. ...”
    14 hours ago by Pragmatic
  • [GRTV] AIA rolls out direct life insurance plans
    “Thanks Lifeadviser1, and it is great to see you have been having a play in the system. You are right, in the original...”
    16 hours ago by Sam.Tremethick
Subscribe Now

Mortgage Rates Newsletter

Daily Weekly

Previous News

MORE NEWS»

Most Commented On
About Us  |  Advertise  |  Contact Us  |  Terms & Conditions  |  Privacy Policy  |  RSS Feeds  |  Letters  |  Archive  |  Toolbox  |  Disclaimer
 
Site by Web Developer and eyelovedesign.com