tmmonline.nz  |   landlords.co.nz        About Good Returns  |  Advertise  |  Contact Us  |  Terms & Conditions  |  RSS Feeds

NZ's Financial Adviser News Centre

GR Logo
Last Article Uploaded: Wednesday, September 30th, 8:54AM

Insurance

rss
Latest Headlines

nib Foundation supports Lifeline to the tune of $150,000

To support the growing mental health needs of Kiwis emerging from the Covid-19 pandemic, Lifeline Aotearoa has increased its service capacity thanks to a $150,000 grant from nib foundation, the charitable arm of nib New Zealand (nib).

Friday, June 5th 2020, 5:00PM

Since the nationwide lockdown began, Lifeline has experienced a 25% increase in calls and texts from people in distress. On May 4 alone, Lifeline fielded 493 calls - thought to be the highest volume of enquiries in any single day in the helpline’s almost 55-year history. Contacts via text are increasing exponentially, with up to 1,500 texts being received on the busiest days.

Even as New Zealand comes out of lockdown isolation, inbound requests for mental health support have remained steady; Lifeline will require a significant increase in resources to support the expected influx in the next six months.

To service this growing need, leading health insurer, nib and its charity the nib foundation, have boosted Lifeline’s funding by $150,000 so its helpline can continue operating 24/7.

Lifeline clinical manager, Renee Mathews says “The impact of the pandemic will be felt long after the initial health crisis is over. It is vital we ensure Lifeline can support as many Kiwis as possible. We know first-hand that so many people are going through hardship or facing difficulties during this time.

“We rely solely on donations and grants, so the support provided by nib and nib foundation will go a long way in helping us help New Zealanders through this. The nib grant will assist us to increase phone counsellor hours, provide additional training, expand supervision to call centre staff to support them to maintain their own mental health, and help to ensure we have the right capabilities in place to operate effectively.”

Lifeline currently has 190 trained volunteers and 56 helpline counsellors who operate as the frontline helpline staff. It also trains around 100 volunteers a year, who make up 40% of its workforce.

In 2019, Lifeline received more than 115,000 calls and 170,000 text messages. Lifeline counsellors further assisted 2,668 people through the creation of safety plans. During Alert Level 4 lockdown, Lifeline provided an additional 800 hours of phone counselling and helped thousands of people with their wellbeing.

The grant to Lifeline is part of nib’s COVID-19 member and community support package announced in April to help Kiwis through this challenging period and follows the support announced last month, with local med-tech, Clearhead, also in the mental health space. 

« Southern Cross halves staff numbersSouthern Cross supports new safe haven for at-risk pets »

Special Offers

Comments from our readers

No comments yet

Sign In to add your comment

 

print

Printable version  

print

Email to a friend
Insurance Briefs

AIA reveals grant winners
AIA has revealed the financial advisers and advice businesses that will be given financial backing for their community initiatives.

Insurer nib backs Ronald McDonald House with $20k investment
Health insurer nib New Zealand and its nib foundation have lent support to Ronald McDonald House Charities.

Less stressed during lockdown
New Zealander’s health and wellbeing had surprising benefits from the Covid-19 lockdown.

Southern Cross supports new safe haven for at-risk pets
Southern Cross Pet Insurance has teamed up with Pet Refuge to provide temporary shelter for animals affected by family violence.

News Bites
Latest Comments
Subscribe Now

Mortgage Rates Newsletter

Daily Weekly

Previous News
Most Commented On
About Us  |  Advertise  |  Contact Us  |  Terms & Conditions  |  Privacy Policy  |  RSS Feeds  |  Letters  |  Archive  |  Toolbox
 
Site by Web Developer and eyelovedesign.com