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Fidelity gives temporary relief for customers affected by Cyclone Hale

Fidelity Life is helping its customers affected by this month’s wild weather in the Tairāwhiti/Gisborne region with a special financial relief offer.

Thursday, January 19th 2023, 11:07AM

From today, Fidelity Life customers who are facing financial hardship as a direct result of ex-Tropical Cyclone Hale can apply to have their premiums temporarily waived for three months, with the potential to extend for a further three months without it affecting their insurance protection. 

Fidelity Life Chief Customer Officer Peter Doherty says he hopes this offer can ease some of the pressure on customers who are starting the year with more than enough on their plate.

“Our heart truly goes out to everyone dealing with the aftermath of Cyclone Hale. While the clean-up in Tairāwhiti/Gisborne has only just begun, the impact of these events can linger for far longer than the event itself, so we encourage anyone who’s facing hardship as a result of Hale to contact their adviser to see how we can help.

“Maintaining insurance protection during tough times is crucial as it can offer long term financial security if anything were to happen. This offer is a small way we can support our customers to stay protected - even through the tough times”, says Doherty.

In 2022, Fidelity Life offered similar premium relief packages to support customers impacted by significant flooding in the South Island.

Tags: Fidelity Life

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