Article tagged with 'Churn'
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Advisers question whether churn still an issue
19 Feb 2026 - Advisers say the Financial Markets Authority is right to take action on any cases where policies are being replaced irresponsibly – but it’s unlikely to be widespread.
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What do retired bank CEOs do? Find out here
26 Oct 2021 - We've had a few banks get new CEOs this year. Two of the big banks, BNZ and Westpac have new leaders. SBS Bank CEO Shaun Drylie stepped aside recently and made some pointed comments. Also, The Co-Operative Bank CEO David Cunningham stepped down. Instead of picking up some new gi...
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Replacement case puts spotlight on 'churn'
06 Jul 2020 - New regulations coming into force in the insurance industry and financial advice sector may help avoid situations where people are left exposed by insurance replacement.
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[GRTV] Time to change debate on replacement business
22 Feb 2020 - Insurance People adviser Kat Church says it is time the discussion around replacement business changed.
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Insurers call for replacement business rules in code
15 Apr 2019 - Insurance firms and other commentators asked for more rules around replacement business and the ongoing servicing of clients to be included in the industry’s new code of conduct.
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Chatter about churn and commission
04 Mar 2019 - Given the latest chatter about commission, I thought dusting this off was appropriate now.
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Servicing adviser should get trail
21 Feb 2019 - Forget about upfront commissions, one adviser says churn should be tackled by allowing trail commissions to be paid to the servicing adviser – not simply the person who sold the product in the first place.
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Tackling a biggie…
05 Nov 2018 - Adviser Churn, is it churn, beneficial rearrangement or just plain old advice?
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Code tackles replacement business
19 Oct 2018 - How insurance advisers set about replacing clients’ policies may have to change when the new code of conduct for the financial advice sector takes effect.
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Which QFEs in FMA's sights?
25 Jul 2018 - When the Financial Markets Authority released its report this month into QFE replacement insurance business processes, it said it was considering possible sanctions against three.