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Articles tagged with 'insurance'

Licensing insurance for financial advisers

13 October 2020 - Russell Hutchinson takes a whimsical look at what this kind of cover might offer.

The power of social media

6 October 2020 - Russell Hutchinson shows you practical, yet simple, ways you can make social media work for you without being a tech genius.

Big damage pay-out awarded to landlord

5 October 2020 - Tenant liability for damage has long been a fraught issue but a new Tenancy Tribunal case shows that damage rulings can sometimes favour a landlord.

Reserve Bank relaunches Insurance Act review

1 October 2020 - After being postponed by Covid, the Reserve Bank today relaunched their review into the 2010 IPSA.

AIA policy encourages Kiwis to ‘share the love’

28 September 2020 - New eligible AIA policies come with the option to gift life insurance to a loved one.

Insurance Act Review forges on

21 September 2020 - Work resumes on the review, which was delayed while the Reserve Bank dealt with the challenges of covid.

Adviser complaints increase, IFSO says

15 September 2020 - A family who complained that a financial adviser was wrong to reduce his client’s life insurance cover on his instructions has had their complaint rejected by the Insurance and Financial Services Ombudsman.

Asteron Life goes live with new mental health support service

8 September 2020 - Asteron Life adds new mental health support service for disability insurance customers.

Deloitte: Tricky to compare NZ insurance to other markets

3 September 2020 - A new report by Deloitte has raised questions about suggestions New Zealand insurers are offering high commissions and paying few claims by global standards.

Nib braces for rush of treatments next year

24 August 2020 - Nib New Zealand has reported an increase in membership numbers, revenue and earnings in the year to June 30.

Asteron Life profit drops

21 August 2020 - Asteron Life experienced a $4 million profit drop in the year to June, its parent company has reported.

Court of Appeal backs Asteron Life in battle with former broker

19 August 2020 - Asteron Life has claimed a win in a long-running legal battle with Dunedin insurance broker Peter Taylor.

FSCL says client complaint a non-disclosure warning

17 August 2020 - A client who complained her adviser had not told her she would need to provide financial statements if she wanted to claim against her trauma policies took her complaint to FSCL.

Tied Agency 2.0 – spelt out

5 August 2020 - Jon-Paul Hale on why you need to get your transitional licence sorted asap. 

Kiwi insurers unscathed by Covid-19, S&P says

4 August 2020 - New Zealand insurers’ risks have remained stable through 2020 and the sector has mostly been unscathed by the Covid-19 pandemic, S&P Global Ratings says.

Non-disclosure case divides advice industry

22 July 2020 - A news story about a declined claim has sparked a divide in the insurance advice sector.

Partners Life market changes

16 July 2020 - Jon-Paul Hale with his critique of the Partners Life commentary and what to watch when considering replacement business.

Health insurers would struggle to cover transgender issues: Styles

8 July 2020 - Health insurers would struggle to provide cover for transgender-specific care, the Finance and Expenditure Select Committee has been told.

Greens want ACC extended to cover sickness

7 July 2020 - A Green Party policy could mean less demand for income protection insurance from insurers.

Replacement case puts spotlight on 'churn'

6 July 2020 - New regulations coming into force in the insurance industry and financial advice sector may help avoid situations where people are left exposed by insurance replacement.

Insurance company loses CEO

3 July 2020 - Suncorp New Zealand's chief executive, who also runs Asteron Life, is leaving the business to return to Australia.

Cigna tweaks non-medical limits

2 July 2020 - Cigna New Zealand (Cigna) has announced the release of new non-medical limits for its Assurance Extra and Business Assurance product suites.

Less stressed during lockdown

1 July 2020 - New Zealander’s health and wellbeing had surprising benefits from the Covid-19 lockdown.

AMP Life deal is done

1 July 2020 - AMP Limited says it has completed the sale of its life insurance business, AMP Life, to Resolution Life for A$3 billion (NZ$3.19 billion).

AMP Life rating affirmed after sale

30 June 2020 - S&P Global Ratings has affirmed its A- rating on AMP Life after completion of its sale to Resolution Life Group Holdings Ltd.

Regulatory change needed, or halt to AMP Life sale, policyholder says

29 June 2020 - An AMP Life policyholder says the sale to Resolution Life should be stopped if regulation cannot be changed to provide more protection for its customers.

Partners Life expects advisers to opt for FAPO

29 June 2020 - Partners Life managing director Naomi Ballantyne says she expects every adviser who deals with Partners Life and has their own transitional FAP licence will sign up to the new FAPO scheme.

How housing affects the market for insurance

29 June 2020 - Why would the housing market be a factor in underinsurance? Russell Hutchinson explains.

Ways to sell more insurance

19 June 2020 - Russell Hutchinson offers some ideas about how to sell more insurance.

RBNZ 'doing its job'

5 June 2020 - There is industry acceptance of Reserve Bank Governor Adrian Orr raising concerns about life insurer insolvency.

AIA, ASB join forces to offer cover

2 June 2020 - AIA says a new home loan benefit launched for ASB customers will enable it to solidify its relationship with the bank.

The Covid edition

29 May 2020 - The future is bright for those focused on the right outcomes for clients says Jon-Paul Hale.

Life insurers under threat – or are they?

28 May 2020 - The Reserve Bank came out swinging at life insurers in its latest Financial Stability Report, warning that they faced insolvency challenges as low interest rates, minimal growth in premiums and higher rates of cancellation combined.

Fitch runs Covid-19 ruler over industry

25 May 2020 - AIA has had its Fitch rating affirmed with a stable outlook, while Suncorp is affirmed with outlook revised to negative.

FMA: Insurance, advisers have stepped up

20 May 2020 - New Zealand’s insurance industry has responded well to the outbreak of Covid-19 and the impact of that on its clients, the Financial Markets Authority’s director of banking and insurance, Clare Bolingford, says.

Cigna boosts commission

14 May 2020 - Cigna will double service commission payments to financial advisers through June and July.

$1.5 billion in claims paid, FSC says

12 May 2020 - New Zealand life insurers paid out a total of $1.49 billion in claims in the year to March, the Financial Services Council says.

Insurers hoping for loyalty out of Covid-19 offers

12 May 2020 - Insurers say helping advisers through the Covid-19 economic disruption was part of their motivation for offering client relief packages.

Reconciling wants to needs

12 May 2020 - The three most common goals clients have for their potential life insurance package and your role in helping them reconcile their wants from needs.

Let’s have the grown-up in charge

8 May 2020 - Life insurance is complex, you are the "grown-up" and clients need your expertise when they invite you to give them advice, says Russell Hutchinson.

Sharecare tackles lockdown strife

4 May 2020 - Fidelity Life's Sharecare wellbeing app is offering help to New Zealanders coping with the Covid-19 lockdown.

Insurance FAQs for uncertain times

1 May 2020 - COVID-19 is set to be with us for many months ahead, so the Insurance Council of New Zealand has answered some commonly asked questions for landlords…

Insurers weigh up pandemic impact

30 April 2020 - A global pandemic should not prove to be a major hurdle for life insurers in this country, says the former chief executive of one of them.

Pricing strategy – choices and their meanings

28 April 2020 - Russell Hutchinson looks at insurance cover norms and offers some alternatives for consideration. 

Here's when Partners Life will check in on you

27 April 2020 - Advisers distributing Partners Life policies can expect to have their processes checked on when a policy is issued, increased in value or cancelled.

Ballantyne: No more normal

21 April 2020 - Some advisers are writing more new insurance business during the lockdown period than they were in the weeks leading up to it, Partners Life managing director Naomi Ballanytne says.

The Matrix Partners style; What advisers say

15 April 2020 - Partners Life will start collecting data this week about how advisers are performing against its new Customer Outcomes Matrix.

Cigna offers new commission options

15 April 2020 - Cigna is rolling out new commission structures for level-premium products.

Cigna confirms hardship policy

8 April 2020 - Cigna has revealed its Covid-19 hardship policy, which it says is designed to take financial pressure off customers.

Adviser warned over misleading Covid-19 ads

7 April 2020 - A registered financial adviser is in the gun after posting misleading insurance information about Covid-19.

Warning for insurers

26 March 2020 - The outlook for the Asia Pacific regions’ life insurers has been revised to negative by S&P Global Ratings.

Covid-19 crisis: what landlords need to know

25 March 2020 - [UPDATED] The Covid-19 crisis means that New Zealand is now in a State of National Emergency and the nationwide lockdown begins tonight.

Partners Life responds to 'unprecedented environment'

24 March 2020 - Partners Life is making significant changes to enable it to be open for new business.

Cigna joins redundancy cover freeze

24 March 2020 - Cigna is joining Fidelity Life and Partners Life in putting a hold on new sales of redundancy cover.

nib: Significant impact coming from Covid-19

23 March 2020 - Health insurer nib has withdrawn its market guidance for the 2020 financial year because of uncertainty about Covid-19.

[The Wrap] The end of dealer groups as we know it

20 March 2020 - Well you have to hand it to Partners Life. While all the news this week has been about Covid 19, it has delivered a fatal blow to insurance dealer groups.

What coronavirus means for property investors

16 March 2020 - Welcome to Fortress New Zealand. The coronavirus crisis means that strict travel bans are now in force and a recession is expected. So what does that mean for property investors going forward?

Woman 'forgotten' during advice process

9 March 2020 - A woman who says her insurance adviser was so focused on her husband during the advice process that he failed to adequately consider her situation was unsuccessful in her complaint to Financial Services Complaints Ltd (FSCL).

Putting the case for income protection

25 February 2020 - The concluding part of Jon-Paul Hale's IP series; reducing cover levels will increase pressure on the already strained public health system.

What will happen to insurance premiums under the new regime?

21 February 2020 - Improved industry standards could stabilise insurance premiums under the new financial advisers regulatory regime, according to one industry expert. 

Insurers tweak discount offers

18 February 2020 - Insurer Fidelity Life is dropping some of its customer loyalty discount programmes – partly because it says not many people are aware they existed.

National questions limits on adviser incentives

14 February 2020 - National MPs have questioned the need for a bill that brings in new conduct requirements for insurers, banks and non-bank deposit takers.

Health system not helping income protection claims

12 February 2020 - Jon-Paul Hale's third of four articles on income protection; recent critique of the length and motivation for IP claims and how public health and IP don't collide well.

The struggle to be better at telling the story of insurance

10 February 2020 - I’m not really a writer, I’m a consultant that loves data and enjoys understanding the buying process so I can, hopefully, advise others on the marketing issues it exposes.

It's time we got out and told the good story about insurance

3 February 2020 - Russell Hutchinson takes umbrage with the media bashing insurance; and says it's up to advisers to get out and tell the story.

Immigrants have differing view of income protection

3 February 2020 - In the second part of his series on income protection sustainability, Jon-Paul Hale says there is a cultural side to claims which is overlooked in research.

Scrutiny sows 'seeds of doubt'

23 January 2020 - Scrutiny of New Zealand's life insurance sector puts "seeds of doubt" into consumers' minds, the Financial Services Council says.

Reserve Bank critical of life insurance

22 January 2020 - New Zealand’s life insurance sector appears to be relatively inefficient, the Reserve Bank says.

[OPINION] Turbulent year ahead

20 January 2020 - Insurance industry veteran David Pine says 2020 is going to be a turbulent year in the insurance arena; both life and health, and fire and general. But it's not all bad.

MBIE expects advisers to bear costs of regime change

9 December 2019 - Insurers and financial advisers can expect a “low to medium” increase in their costs as a result of changes to insurance law, the Ministry of Business, Innovation and Employment says.

Govt reveals plans to change insurance rules

4 December 2019 - The onus of disclosure will shift to insurers under new rules revealed for the insurance sector.

Reserve Bank flags commission rates, solvency

27 November 2019 - The Reserve Bank has raised questions about the insurance sector in its latest financial stability report.

More than fair “wear and tear”

12 November 2019 - Proving tenant liability for damage has long been a major worry for landlords but a recent Tenancy Tribunal ruling shows that it can be done.

Reserve Bank points to insurer solvency review

5 November 2019 - The Reserve Bank is flagging the potential for insurers to be required to hold more capital.

Profit drop for nib

30 October 2019 - Nib says growth in the number of policyholders helped propel its revenue up 8.8% to A$215.5 million in the most recent financial year, although it’s been a tough market to operate in.

Support for advisers 'vital'

30 October 2019 - It will be important to support financial advisers into the new regulatory regime to ensure that New Zealanders’ access to independent advice is maintained, says Fidelity Life’s chief distribution officer, Adrian Riminton.

What is the advice risk?

21 October 2019 - You could be forgiven for keeping your head down, servicing clients and paying the bills. And frankly, we all need to be doing that.

Insurers won't be responsible for advisers 'at this point in time'

2 October 2019 - A new conduct regime will include "future-proofing" in case financial advice providers do not conduct themselves properly.

Govt not throwing baby out with bathwater: Ballantyne

25 September 2019 - Government moves to introduce conduct licensing for insurers are being welcomed as proof it's taking a sensible approach to reform.

What SMEs think of life insurance advisers

25 September 2019 - Asteron Life has just released its annual survey of SMEs. Find out how life advisers compare to their business counterparts.

Fidelity Life gets tick

22 September 2019 - Fidelity Life has been awarded the Accessibility Tick.

Insurer response 'not good enough'

17 September 2019 - Commerce Minister Kris Faafoi says insurers are "passing the buck" to advisers.

The growing but slowing market for insurance

16 September 2019 - This market is a good one, and I am a perennial optimist for both financial services in general and insurance financial advice in particular.

Kiwis face 'trade-off' buying insurance

11 September 2019 - New Zealanders face an unintended risk trade-off when they assess the value of insurance, new research from the Financial Services Council shows.

The willful ignorance of a miopic point of view

10 September 2019 - Sounds angry and somewhat is. It comes from constantly being told that commission-based sales people, especially life insurance advisers, are bottom-feeding scum of the earth.

More work needs to be done on policy ownership

30 August 2019 - Getting the ownership of life insurance policies right is critical; but one bank has no idea,  Jon-Paul Hale says.

COMMENT: The dangers of neglecting code compliance certificates

28 August 2019 - It’s a legal requirement for commercial buildings to have a Code Compliance Certificate yet many don’t. Building compliance expert Rosie Kilip explains why this is not a good thing...

Faafoi says some commissions will be banned

25 August 2019 - Commerce Minister Kris Faafoi tells advisers there won't be a ban on commissions, but some will go. 

nib aims to make advisers' lives easier with online tool

16 August 2019 - Health insurer nib aims to get the majority of policies issued in real time by the end of the year.

Tenants need to know about insurance

7 August 2019 - Take note landlords – if you are worried about liability for tenant damage, the time to talk to your tenants about insurance is now.

Dealer groups face future without overrides

7 August 2019 - Some dealer groups may have to rethink their value proposition as product providers move away from volume-based commission structures.

Fidelity Life updates pricing

1 August 2019 - Fidelity Life has announced updates to its pricing which aim to make its products more competitive.

How junk is junk insurance and why should you care?

1 August 2019 - Recent articles headed “junk insurance” could be seen as the broad brush of journalism splattering tar on all insurance. Could we instead treat it as an opportunity to talk about quality? 

AIA and Sovereign products merged into one

29 July 2019 - A year after AIA and Sovereign came together the newly merged company has released a new product suite and its much-anticipated Vitality product.

New tenant damage, meth measures are only partial solutions

26 July 2019 - Changes to the legislation around tenant damage and meth contamination have been years in the making but now they are finally here are they any good for landlords?

Coon brothers insurance start-up gets big funding boost

26 July 2019 - The sons of Sovereign founder Chris Coon have completed a $2 million financing round for their insurance start-up.

Tenants liable for careless damage – to a point

25 July 2019 - Tenants will now have to take some responsibility for careless damage to rental properties after the Residential Tenancies Amendment Bill (No. 2) passed its final reading in Parliament on Wednesday.

Proposals would disrupt business models: Faafoi

16 July 2019 - Commerce Minister Kris Faafoi has acknowledged that the insurance sector could find recommendations for industry change, contained in recent options papers, confronting.

Urgent building law reform needed - Goff

17 June 2019 - Problems with building law have long been rife. Now Auckland’s Mayor is calling for radical reform of the Building Act and Code to deal with the housing crisis.

FADC hands down its punishment in non-disclosure case

16 May 2019 - A financial adviser who breached the Code of Conduct by skimping on client medical histories in insurance applications has learnt the fate. 

IAG boosts premiums to reflect risks

30 April 2019 - New Zealand’s largest general insurer will be taking more account of risk in its premiums and that means customers in disaster-prone areas will face bigger costs.

Advisers' incentives in Govt sights

27 April 2019 - The Government wants a ban on soft commission and for advisers' remuneration structures to be designed with customer outcomes in mind.

The market for adviser businesses

9 April 2019 - Strong buyer interest in adviser business in general, and specifically life insurance client bases, has been a growing feature of our market segment for the last twenty years.

The Big Read: FMA goes after adviser for alleged non-disclosure

26 March 2019 - Questions about what the professional responsibilities of advisers in a consumer protection regime are lie at the heart of the Financial Advisory Disciplinary Council (FADC)’s first non-disclosure case.

A question of culture

11 March 2019 - The problems of breaking out of a current worldview were exemplified in a series of comments on a Good Returns article recently. Two industry stalwarts had proposed a new approach to commission.

Rough start to the year

18 February 2019 - We've had a reasonably rough start to the year with reporting and political tub-thumping. Between the Reserve Bank report, the Australian Royal Commission report, and the governments on both side of the Tasman, it's fair to say Financial Services has had a rough time.

Insurance conduct report shows lack of understanding: Adviser

4 February 2019 - We have a report from the Reserve Bank about the insurance industry, and it's pretty rough, but it's misguided. Adviser Jon-Paul Hale explains why.

Industry ready for regulators' insurance report

17 January 2019 - A Financial Markets Authority and Reserve Bank report into life insurers’ conduct is due at the end of this month – and insurers are bracing for a tougher line than was taken with banks.

Clients complain: Adviser should have told us to obtain notes

20 December 2018 - A client's complaint that their insurance adviser or insurance company should have told them to request their medical notes when they took out a policy has been dismissed by the Insurance and Financial Services Ombudsman.

Monitoring rental home quality

19 December 2018 - Landlords concerned about whether or not their rental properties qualify as “healthy homes” can now look to new high-tech monitoring tool for help.

Climate change insurance threat

30 November 2018 - Sceptical about climate change? If you own coastal property it would pay not to be, both the Reserve Bank and the Insurance Council are warning.

Insurance essentials

19 November 2018 - Too often investors do a quick once-over on the insurance front. But when it comes to commercial property that’s a mistake – instead it’s worth getting to grips with the fundamentals.

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Lender Flt 1yr 2yr 3yr
AIA 4.55 2.55 2.69 2.79
ANZ 4.44 3.09 3.25 3.39
ANZ Special - 2.49 2.69 2.79
ASB Bank 4.45 2.49 2.59 2.65
Bluestone 3.49 ▼3.34 ▼2.99 ▼3.34
BNZ - Classic - 2.49 2.69 2.79
BNZ - Mortgage One 5.15 - - -
BNZ - Rapid Repay 4.60 - - -
BNZ - Std, FlyBuys 4.55 3.09 3.29 3.39
BNZ - TotalMoney 4.55 - - -
CFML Loans 4.95 - - -
Lender Flt 1yr 2yr 3yr
China Construction Bank 4.49 4.70 4.80 4.95
China Construction Bank Special - 2.65 2.65 2.80
Credit Union Auckland 5.45 - - -
Credit Union Baywide 5.65 3.95 3.85 -
Credit Union South 5.65 3.95 3.85 -
First Credit Union Special 5.85 2.95 3.45 -
Heartland 3.95 2.89 2.97 3.39
Heartland Bank - Online 2.50 1.99 2.35 2.45
Heretaunga Building Society 4.99 3.50 3.40 -
HSBC Premier 4.49 2.25 2.35 2.65
HSBC Premier LVR > 80% - - - -
Lender Flt 1yr 2yr 3yr
HSBC Special - - - -
ICBC 3.69 2.45 2.45 2.65
Kainga Ora 4.43 2.93 3.07 3.24
Kainga Ora - First Home Buyer Special - 2.25 - -
Kiwibank 3.40 3.30 3.50 3.50
Kiwibank - Offset 3.40 - - -
Kiwibank Special 3.40 2.55 2.65 2.65
Liberty 5.69 - - -
Nelson Building Society 4.95 3.45 3.49 -
Pepper Essential 4.79 - - -
Resimac 3.39 3.35 2.99 3.35
Lender Flt 1yr 2yr 3yr
SBS Bank 4.54 2.99 ▼3.09 ▼3.15
SBS Bank Special - 2.49 ▼2.59 ▼2.65
Select Home Loans 3.49 3.34 2.99 3.34
The Co-operative Bank - First Home Special - - - -
The Co-operative Bank - Owner Occ 4.40 2.49 2.69 2.79
The Co-operative Bank - Standard 4.40 2.99 3.19 3.29
TSB Bank 5.34 3.29 3.29 3.59
TSB Special 4.54 2.49 2.49 2.79
Wairarapa Building Society 4.99 3.55 3.49 -
Westpac 4.59 3.09 3.29 3.39
Westpac - Offset 4.59 - - -
Lender Flt 1yr 2yr 3yr
Westpac Special - 2.49 2.69 2.79
Median 4.54 2.95 2.99 2.97

Last updated: 1 December 2020 10:07am

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