Articles tagged with 'Trauma'
[Opinion] Trauma reinstatement/buyback advice to client must be accurate
30 May 2024 - Steve Wright says there are valuable lessons for advisers from a recent complaints ruling in Australia.
[UPDATED] Feedback prompts changes to Asteron's trauma cover
28 September 2021 - Asteron Life’s upcoming changes to its trauma policy have been led by customer and adviser feedback with the company saying it's responding to feedback wherever possible.
New Partners Life products - hoping to find the middle ground
15 June 2021 - Partner's Life is looking to lead the way in the reinvention of income and trauma cover with the launch of two new products in areas deemed to be problematic for the industry.
Partners Life market changes
16 July 2020 - Jon-Paul Hale with his critique of the Partners Life commentary and what to watch when considering replacement business.
Partners Life tweaks policies
11 December 2019 - Partners Life has rolled out a series of product changes and benefit improvements for its policies.
What SMEs think of life insurance advisers
25 September 2019 - Asteron Life has just released its annual survey of SMEs. Find out how life advisers compare to their business counterparts.
Innocent non-disclosure still a problem: IFSO
23 April 2019 - A client who blamed his poor English as part of the reason for non-disclosure on his life and trauma policies has had his complaint to the Insurance and Financial Services Ombudsman turned down.
Asteron reveals product changes
5 September 2018 - Asteron Life has added a range of enhancements to its personal insurance policy range, including a continuous trauma benefit for customers with standalone trauma recovery cover.
Adviser pays $30k after relationship 'breaks down'
3 April 2018 - An insurance adviser has agreed to pay his former client $30,000 after he mistakenly told him that a trauma insurance claim he wanted to submit would not be paid.
Stop filling out forms for clients: IFSO
22 November 2017 - A client whose policy was avoided because he did not disclose health issues is a reminder to advisers that completing insurance applications on behalf of clients can be risky, the Insurance and Financial Services Ombudsman says.
Priorities and ideals
21 November 2017 - One celebrated robo-advice site does nothing to help the customer decide which insurance to choose when the budget crunch has to be acknowledged.
Time to rebrand trauma: IFSO
23 June 2017 - Rebranding trauma insurance as “critical illness cover” across the board would clear up confusion among consumers, the Insurance and Financial Services Ombudsman says.
Stand-down period sparks complaint
14 June 2017 - An insurance client who was unable to claim for cardomyopathy because of a stand-down period has complained his adviser should have warned him that was a possibility.
Trauma problematic, Fidelity boss says
23 March 2015 - Fidelity Life chief executive Milton Jennings said trauma insurance is problematic for the industry.